Jon Alperin Email & Phone Number

Morristown, New Jersey, Us

Overseeing Alliance Development and GTM planning with Microsoft, AWS, ServiceNow and other strategic alliance partners.

Responsible for program design and ecosystem recruitment, development and marketing related to partnerships in the Artificial Intelligence (AI) and machine learning (ML) spaces for Avaya's A.I.Connect ecosystem. Partnerships focused on enhancing digital channel and voice channel capabilities across Avaya's customer experience portfolios with proven, value-added AI capabilities delivered through key technology-led partnerships. Maintained overall accountability for the operations and growth of Avaya's broader developer and technology partner program, DevConnect.

Avaya DevConnect Program, Avaya Inc. Company needed to recruit, support and monetize 3rd party ecosystem of application developers, with minimal investment, while expanding basic interoperability program in to a full-fledged developer program. Through a combination of individual and leadership roles, re-launched a self-funding, open developer program covering over 60 products. Through introduction of new marketing and training programs including an on-line marketplace to promote 3rd party ecosystem, consistently delivered 10% YoY membership growth for the last 6 years. Led global marketing, business development and technical team in all aspects from program design, pricing, partner recruitment and management, website/marketplace design, support and on-going co-marketing programs to drive enhanced value for both company and partners. Tenure included other roles/responsibilities:• Forward-looking user and competitive trend analysis of market and technology disruptions, typically focused 18 to 36 months ahead of product line organization plans. This included hosted telephony and contact center offers, pre-cursors to current day cloud-based service offers. • Subject Matter Expert (SME) on Open Source Market, Disruptive Innovation and User-centric Innovation models, social media marketing, user-centric communication technologies and Internet/Web 2.0 evolution, including analysis of market evolution, business model implications, competitive dynamics, and competitive response options.

Houston, Texas, Us

iPAQ Division, Compaq Computer CorpCompany sought to introduce new product line and reinvigorate a category of personal devices by displacing market leader. Through a combination of vertical market targeting and growth of a significant 3rd party ecosystem of over 200 application developers, led team to deliver results in excess of $100M in new business. Background and expertise was instrumental in development of solutions & strategies for entry an entirely new category of wirelessly-enabled Personal Communication Devices (pre-dating the iPhone and related smartphone devices).

UGC (Netherlands), supporting Chello Broadband and Priority TelecomEuropean Cable Company sought to enter new markets through the introduction of internet and phone services, delivered over their CATV network. Worked across multiple organizations to provide technical, marketing and business case insight on advanced telecom and internet services for consumer and business markets. Identified and defined new end-user service concepts to help increase market penetration and overall strength of product offerings.

Us

Ca

Bridgewater, New Jersey, Us

Ms, Comp Sci

Bs, Liberal Studies, Comp Sci