Trade & Working Capital Solutions

Northern Spanish Bank | Trade & Working Capital Solutions PMO:- Data analysis, stakeholders coordination, and follow-up reports: product digitalization and ITSM, Payments & Collections status reports, and Corporate Products NPS feedback report.- Systems Projects Plan: project budgeting, T&O coordination, user feedback collection and workshops, prioritization, information consolidation, and deliverables elaboration.- Commercial strategy definition, reporting, and deliverables elaboration.

Northern Spanish Bank | Trade & Working Capital Solutions PMO:- Operations platform migration: project definition, viability, mvp, stakeholders and workshops coordination, initial requirements, follow-ups, and deliverables elaboration.- Project tracking tool area implementation: training, user guide elaboration, and follow-up.- Financial information contrast and consolidation

Northern Spanish Bank | Risk management: Capital and banking provision optimization: - End to end project, follow up of the project and results- Recurrent review and modification of the operational processes.- Perimeter definition following: provisions, CCF, EAD, PD.- Processes and procedures definition and deployment.- Analysis of initiatives focused on banking provisions and capital optimization.

Northern Spanish Bank | Risk management: Capital and banking provision optimization through different initiatives:- Banking guarantees: Recurrent review of the operational process, which implies upgrade deployments. Ensure the correct development of the project by leading a close follow-up of the results with the involved areas.- Contracts default: savings through analysis and resolution of contracts according to BDE criteria.British Multinational Telecommunications Company | PMO: Project coordination related to Amdocs CRM deployment plan.- Management, follow-up and incident prioritization according to customer needs, projects roadmap and available teams.- Monitoring, reporting and incident monthly objectives achievement.- Management, planning and coordination of drops and maintenance support:- Management of milestones and scope changes.- Deployment team coordination and control: deployment plan elaboration, support calendar and extraordinary payment management.
Mexican Global Leader in the building materials | Change Management: Microsoft Dynamics CRM implementation in 13 countries.- Follow-up reports, adoption plans, communications, and training plans: deliverables, milestones and key messages.- Working with agile methodology.- Focus on the sale and quoting modules: SMP.Northern Spanish Real State | Change management: - As-is, To-be situation analysis.- SLAS definition and redesign - APIs segmentation as a new management model supported by incentive, corrective and formative actions.Pharmaceutical | Commercial Excellence: - Microsoft Dynamics 365 key user, tester, follow-ups and incident reporting.- Sales and market reports.- Update, control and management of customer database.

I drove and executed the business plan of Grupo Sagardi in the United Kingdom market by carrying out the following tasks: - To establish partnerships and collaborations with different institutions. - To plan, run and execute different marketing campaigns and promotional activities.- To create, manage and update different databases.- To manage e-commerce, mass media relations and social media.

My main objective was to assist in the internationalisation process of Spanish companies in the UK market. My main responsibilities were:- To provide legal, commercial, market and statistical information to Spanish companies.- To help Spanish companies to develop and increase their International competitiveness by offering them advice and support.- To attend promotional, networking and other business events in order to raise awareness of Spanish companies.- To assist the preparation and running of promotional events, trade fairs and exhibitions.- To carry out market research in the UK.- To resolve queries from Spanish Exporters and British Importers.- To offer customised services, such as business partner search.- To report relevant news articles for Spanish companies.- To create and update different databases. - To design and develop newsletters.

- To assist and organise all the promotional events that involve the Champions League.- To deal with sponsors and special guests.

- Order management, transport control, stock control.- Financial accounting. - Management of payments and collections, claims from clients.- Customer acquisition: first contact.- Marketing B2B.- Web translations.