Jonane Walker Email & Phone Number

Greater Los Angeles Area

Greater Los Angeles Area

•Counsel over 200 participants annually, meets and exceed employment and training goals over 80% directed through the LA County of Senior Services.•Utilize Malcolm Baldridge model and continuous quality improvement to enhance services to participants and partners. Train new Eligibility Technicians on MIS system.•Knowledge in job development strategies and labor market trends in a range of occupational fields.•Assist with program management as needed during absence of program manager.•Develop working relationships with outside employment and training vendors.•Create and maintain confidential files according to funding agency and employers policies.•CQI Team member for Staff Development and Customer Service Team.•Proficient in Word, Excel, PowerPoint, Outlook, Publisher, Labor Market, and Caljobs systems.•Strong skills in time management prioritizing tasks, and meeting deadlines.

Conduct orientations, process and review government documents to determine eligibility, maintain accurate files and filing system for customers. Develop Individual employment plan, discuss and eliminate barriers to employment based on assessment results. Monitor classroom sites.

Administrator of a multi-tenant office complex, including supervision of other employees. Administration of leases and contracts, tenant relations. Marketing and leasing of new prospective tenants.

Product Development And Licensing

B.S., Workforce Education & Development, 3.444

College of Education and Human Services Major: Workforce Education and Development