As the Sr. Director of MODAL Digital Operations at Syneos Health Learning Solutions, I lead a team of experts in creating and delivering innovative and effective cloud-based training and coaching systems for the life sciences industry. With over 10 years of experience with technology solutions and over 25 years in the pharmaceutical industry, I have a proven track record of developing and executing strategies that drive growth, engagement, and retention for our clients and partners.My mission is to revolutionize the way sales professionals learn and interact with their customers, using cutting-edge technology, data-driven insights, and creative direction. MODAL Digital, our flagship product, is a complete and scalable solution that covers the entire learning continuum, from onboarding to assessment, and provides real-time metrics and feedback to optimize performance and outcomes. I am passionate about delivering solutions that are easy to use, extensible, and impactful, and that align with the goals and values of Syneos Health and our customers.