Jon Arnett Email & Phone Number

Beaverton, Or, Us

United States

Beaverton, Oregon, United States

As an Experience Design Director at Nike, I led a diverse team within the Nike Explore Digital Product Creation Team, a vital component of Nike's Advanced Innovation Team. Reporting to the Senior Design Manager, I focused on cutting-edge digital design and manufacturing projects, collaborating with professionals across various disciplines, including sports science, computational design, product design, engineering, robotics, materials, and business leadership.In my role, I led user-centered design and research activities for both customer experiences and internal-facing tools, contributing to the evolution of Nike's global footwear and apparel creation processes. I played a crucial role in envisioning and implementing strategies to drive innovation, impacting product roadmaps and delivering UX/UI design solutions at various phases of development.Leveraging strategic thinking and insights from research, I initiated meaningful discussions with partner teams, directly influencing the direction of project initiatives. To improve teamwork and ensure goals were aligned, I introduced prototyping and Sprint workshops. These initiatives fostered a comprehensive understanding of user requirements, uniting product teams around creative solutions.My experience at Nike reflects not only my dedication to pushing boundaries and driving impactful change, but also my commitment to fostering a diverse, welcoming, and collaborative culture.

Greater Seattle Area

Hired and directed the first Alexa Multimodal Shopping UX team at Amazon, overseeing the design and implementation of the user experience for shopping on Amazon.com with Alexa-powered voice + touchscreen devices, including the Echo Show and Echo Spot. Collaborated closely with cross-functional teams to establish priorities and use cases, successfully launching the initial customer experience across various devices and subsequent releases on Amazon's emerging Alexa-powered multimodal platform.Pioneered, designed, and executed core grocery and consumable user interface solutions for a diverse range of devices, spanning from Voice User Interface (VUI) to multimodal devices and mobile Graphic User Interface (GUI). A key focus was supporting Whole Foods and Prime Now, involving close collaboration with partner teams to facilitate the integration of Whole Foods shopping carts on the Prime Now platform.Played a pivotal role in shaping the future of Alexa Entertainment's strategic initiatives, particularly in the realm of Alexa Music. Led and coordinated design efforts across partner and business teams, contributing to the conceptualization and delivery of Version 1 features for Alexa customers. Orchestrated UX Design Sprints to explore early-phase customer experience concepts, followed by qualitative research studies with Amazon customers to inform overall design strategy and product planning.

Greater Seattle Area

Led a team of UX designers in the development of core features for Amazon's widely-used Fire HD tablets, serving tens of millions globally. Managed and directed the team responsible for shipping essential OS suite features—system UI, SD card functionality, settings, notifications, lock screen, and the search experience. Oversaw the transition from Fire OS 5 to subsequent dot releases, upgrading from Android Kitkat to Android Lollipop.Following the Fire Phone era, played a pivotal role in shaping Amazon's mobile strategy as part of a dynamic "tiger team" composed of developers, project managers, and UX designers. Led the UX design effort for the creation of the "Prime Exclusive Phones" program, offering integrated Amazon apps and services on unlocked OEM handsets like Motorola at an exceptional price point. Spearheaded all aspects of product UX design, from ideation to execution, collaborating with cross-functional teams and maintaining a high standard for a seamless Amazon customer experience within Android's open-source operating system. This involved balancing integration with Amazon services while upholding a "pure" Android mobile OS experience, ensuring access to Google Play services.

As the Senior Design Lead for Windows Phone 8 communications apps (Messages, Phone, and Contacts) and Windows Phone 7 services (Windowsphone.com, partner portals, companion apps for Windows/Mac), I played a pivotal role in guiding a talented design team through the creation, development, and refinement of innovative user interface solutions across diverse screens and devices.Overseeing the entire development lifecycle, I successfully led the delivery of multiple product releases on both mobile and desktop platforms, including the first Microsoft Surface hybrid touchscreen device.My leadership extended to exploring and implementing a wide range of user behaviors and interaction models for long-term, conceptual innovations in products and services. Engaging daily with partner teams encompassing program management, research, engineering, and studio design leadership, I ensured a collaborative approach to achieving design excellence.An additional significant achievement was leading the UX design for the groundbreaking Windows Phone OS Dual SIM experience. This well-reviewed release not only showcased innovation in user experience but also strategically opened up new markets in India and China, reinforcing Windows Phone's global presence and market adaptability. The device was awarded a US Patent (US 9154601) for its innovative user experience.

Seattle, Washington, United States

As a Senior Digital Designer, I crafted and delivered multiple interactive experiences across mobile, desktop, and web interfaces. I synthesized user needs and business goals, translating them into strategic and creative digital product solutions. I actively engaged in ideation sessions, providing hands-on leadership and direction to team members while collaborating with producers and technologists for seamless design implementation.A notable project involved working on an experimental OS for Nokia, poised to be an evolution of Symbian before the company adopted Windows Phone 7 in 2010. I contributed to UX and UI design, exploring innovative ways to integrate social networks such as Facebook.Additionally, I led the design for AT&T's consumer-facing mobile app store, providing a platform for AT&T customers to download apps and customize their mobile devices. This encompassed the entire design process, from conceptualization to implementation, enhancing the user experience for a diverse range of consumers.

I served as Art Director of UI/UX Design at Method, a pioneering design consultancy focused on digital product innovation. Clients seek Method for both current and future product design and development, recognizing Method's expertise in highly experimental projects. My role was to provide hands-on design as well as leadership from concept through delivery, collaborating closely with producers, UX designers, technologists, and key stakeholders, emphasizing user-centered design throughout the process. I led design initiatives across emerging device categories, including mobile, digital installations, and TV interfaces. Many projects at Method encompassed user interactions for touchscreens in physical devices or novel input methods not in the marketplace, making them highly experimental in nature. I had the privilege of collaborating closely with prestigious clients such as Adobe, Autodesk, CNN, HP, Microsoft, Motorola, San Francisco Film Society, Showtime, Sony, Samsung Design Europe, Time Warner, and Yahoo!.

As a multifaceted designer, I navigated diverse design programs, spanning print, branding, and comprehensive interactive solutions for the web. My role involved distilling complex business and user requirements into cohesive visual and interaction solutions across various media types. Juggling multiple projects of varying scale and complexity, I operated with a high degree of autonomy, managing projects in close collaboration with clients and internal stakeholders.In charge of managing, designing, and delivering all phases of creative design and production, I led projects from concept through completion. Clients spanned across diverse industries, including e-commerce, education, technology, and real estate. My ability to blend creativity with strategic thinking and project management resulted in impactful design solutions that met the unique needs of each client and project.

As a freelance designer, I was the sole UX designer working closely with engineering, marketing, and client stakeholders across many key strategic web, print, and branding initiatives. Designed and delivered core design system and components for Indiana University Bloomington Libraries' internal content management system, public web properties, and online student catalog "IUCAT" that provides student access to the entire university catalog. Rebranded, designed, and launched identity and web site for the Portland Youth Philharmonic. Clients include:Indiana University Libraries Bloomington, IU School of Nursing, Portland Youth Philharmonic

Translated user and business objectives into interaction and visual design solutions for BEA.com, from concept through completion. Proposed and implemented information architecture, wireframes, interaction flows, final visual design, and final design specifications, managing delivery and coordination via a remote position.

Senior Designer for an advertising, public relations, and digital agency serving a range of local and regional business across a diverse array of industries. I collaborated closely with managers, engineers, creative directors, and copy writers to conceptualize, design, and deliver end-to-end solutions across print and web. Juggling multiple projects at once in various stages of completion, I provided hands-on design solutions, presenting directly to senior leadership and clients.