My flexibility and proactivity in decision-making allow me to understand processes easily and contribute with a critical vision for improvements. My knowledge and understanding in managing interpersonal relationships, with different profiles of people, makes me capable of dealing with different situations.I have the ability to lead high-performance teams, prioritizing clear communication and collaboration. My expertise in conflict resolution and negotiation allows me to deal with challenging situations effectively, always maintaining a healthy and productive work environment.Furthermore, I have experience in project management using agile methodologies and I am a results-oriented professional, focused on adding value to the teams and companies in which I work. I'm also certified as a Scrum Master PSM I and Product Owner PSPO I.
Listed skills include Commercial, Microsoft Office, Comercial, Atendimento Ao Cliente, and 6 others.