Technical Support Lead
Current
Mar 2024 - Present
AeroLeads people directory · profile
Jonas Nielsen Email & Phone Number
Technical Support Lead | Working at Onomondo | Copenhagen
at
Onomondo
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Lead | Working at Onomondo | Copenhagen
Location
Copenhagen, Capital Region Of Denmark, Denmark
Company size
Who is Jonas Nielsen? Overview
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Quick answer
Jonas Nielsen is listed as Technical Support Lead | Working at Onomondo | Copenhagen at Onomondo, a company with 18 employees, based in Copenhagen, Capital Region Of Denmark, Denmark. AeroLeads shows a matched LinkedIn profile for Jonas Nielsen.
Jonas Nielsen previously worked as Technical Support Lead at Onomondo and Technical Support Engineer at Box. Jonas Nielsen holds Master Of Science - Ms, It Design & Application Development from Aalborg University.
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Email format at Onomondo
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Onomondo
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Profile bio
About Jonas Nielsen
Passionate about providing the best service possible for clients. I work in an analyzing and structured manner and is continuously striving to deliver the best results, while doing continuous self-improvement. My approach is holistic, innovative and curious. This helps me to collect information, create an analysis for an optimal work process and gather all stakeholders to make it right the first time.Through my career I have worked closely with clients and resolved issues based on analysis and feedback of proposed solutions.Through my education I have worked with User experience and involving users in the process through different methods and have had extensive courses on the the connection between users and engineers.I am competitively spirited and want to be the best in what I am doing. I am flexible with change and learn fast with a keen focus for technologies. I have a calm mind and analyze before I act. In my day to day life, I enjoy exploring the world both virtually and through hiking.
Current workplace
Jonas Nielsen's current company
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Onomondo
8 roles
Jonas Nielsen work experience
A career timeline built from the work history available for this profile.
Technical Support Engineer
Box develops and markets cloud-based content management, collaboration, and file-sharing tools for businesses.I am working on solving escalated customer cases, handling bug reports with the Engineering teams and being on-call for escalations.Topics I worked with:- Handling Escalated cases through Zendesk- Providing detailed bug reports to Engineering.
Nov 2022 - Mar 2024
Technical Support Engineer Ii
Solving customer issues in regards to NetApp ONTAP software and networking systems. Topics I worked with:- NetApp ONTAP- Cluster and SVM administration- TCP/IP network (LIF management, VLAN, SNMP)- LUN- Storage Encryption- FlexVol volumes, FlexClone technology, and storage efficiency features- Protocols (SMB, FC, FCoE, iSCSI, and NVMe/FC)
Sep 2021 - Sep 2022
Technical Support Engineer
Sep 2020 - Sep 2021
Technical Support Engineer
Feb 2020 - Sep 2020
Inventory Manager
Føniks Computer has sold electronic wares since 1997, has a webshop and two retail stores, one in Aarhus and one in Copenhagen. The firm has 30 full-time employees and 10 part-time employees. - Purchaser for inventory and wares at the Aarhus department- Management role for different areas- Customer service responsible through phone, e-mail and chat.
Apr 2012 - Apr 2014
Infantry Soldier
Jydske Dragonregiment
I volunteered for being a infantry soldier, to get the experience and to test myself both physically & mentally.- Learned discipline and patience through military planning- Got experience with teamwork, decision making and planning, in stressed situations- Got 93/100 in Advanced First Aid- Absolved 130 hours of Emergency ManagementI declined an offer to.
Aug 2011 - Nov 2011
Tdc Support
Tdc Group
Worked as a customer supporter for TDC's TV, landline telephone and internet services. Got headhunted internally for the department with the highest performance in customer service and re-sale.Average of 98% rated customer satisfaction
Nov 2010 - Aug 2011
Team & coworkers
Colleagues at Onomondo
Other employees you can reach at onomondo.com. View company contacts for 18 employees →
SE
Sarah El Mehdi
Colleague at OnomondoCopenhagen, Capital Region Of Denmark, Denmark, Denmark
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MJ
Mathias Johansen
Colleague at OnomondoCopenhagen, Capital Region Of Denmark, Denmark, Denmark
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JD
Jakub Dejnek
Colleague at OnomondoCopenhagen Metropolitan Area, Denmark
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CA
Christian Allmer
Colleague at OnomondoCopenhagen, Capital Region Of Denmark, Denmark, Denmark
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MG
Maca Garzón
Colleague at OnomondoCopenhagen Metropolitan Area, Denmark
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AL
Arjol Lamaj
Colleague at OnomondoCopenhagen, Capital Region Of Denmark, Denmark, Denmark
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PT
Pauline Theunissen
Colleague at OnomondoCopenhagen, Capital Region Of Denmark, Denmark, Denmark
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JG
Jason Godfrey
Colleague at OnomondoCopenhagen, Capital Region Of Denmark, Denmark, Denmark
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MM
Michael Møller
Colleague at OnomondoCopenhagen, Capital Region Of Denmark, Denmark, Denmark
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DB
Davide Bonalume
Colleague at OnomondoCopenhagen, Capital Region Of Denmark, Denmark, Denmark
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Sarah El Mehdi
Colleague at OnomondoCopenhagen, Capital Region Of Denmark, Denmark, Denmark
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MJ
Mathias Johansen
Colleague at OnomondoCopenhagen, Capital Region Of Denmark, Denmark, Denmark
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JD
Jakub Dejnek
Colleague at OnomondoCopenhagen Metropolitan Area, Denmark
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CA
Christian Allmer
Colleague at OnomondoCopenhagen, Capital Region Of Denmark, Denmark, Denmark
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MG
Maca Garzón
Colleague at OnomondoCopenhagen Metropolitan Area, Denmark
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AL
Arjol Lamaj
Colleague at OnomondoCopenhagen, Capital Region Of Denmark, Denmark, Denmark
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PT
Pauline Theunissen
Colleague at OnomondoCopenhagen, Capital Region Of Denmark, Denmark, Denmark
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JG
Jason Godfrey
Colleague at OnomondoCopenhagen, Capital Region Of Denmark, Denmark, Denmark
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MM
Michael Møller
Colleague at OnomondoCopenhagen, Capital Region Of Denmark, Denmark, Denmark
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DB
Davide Bonalume
Colleague at OnomondoCopenhagen, Capital Region Of Denmark, Denmark, Denmark
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2 education records
Jonas Nielsen education
Master Of Science - Ms, It Design & Application Development
Bachelor Of Science - Bs, Techno-Anthropology
FAQ
Frequently asked questions about Jonas Nielsen
Quick answers generated from the profile data available on this page.
What company does Jonas Nielsen work for?
Jonas Nielsen works for Onomondo.
What is Jonas Nielsen's role at Onomondo?
Jonas Nielsen is listed as Technical Support Lead | Working at Onomondo | Copenhagen at Onomondo.
Where is Jonas Nielsen based?
Jonas Nielsen is based in Copenhagen, Capital Region Of Denmark, Denmark while working with Onomondo.
What companies has Jonas Nielsen worked for?
Jonas Nielsen has worked for Onomondo, Box, Netapp, Bynder, and Føniks Computer A/S.
Who are Jonas Nielsen's colleagues at Onomondo?
Jonas Nielsen's colleagues at Onomondo include Sarah El Mehdi, Mathias Johansen, Jakub Dejnek, Christian Allmer, and Maca Garzón.
How can I contact Jonas Nielsen?
You can use AeroLeads to view verified contact signals for Jonas Nielsen at Onomondo, including work email, phone, and LinkedIn data when available.
What schools did Jonas Nielsen attend?
Jonas Nielsen holds Master Of Science - Ms, It Design & Application Development from Aalborg University.
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