Jonas Ng Email and Phone Number
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I’m a versatile executive with a background in digital, finance, marketing, product, operations, business development, M&A, strategy, and innovation. I've worked at both large companies and startups and can operate in either. I have a bias for action and a deep passion for developing talent to maximum potential. I have a lengthy track record with Fintechs and strategic partnerships, and I thrive in/on turnarounds, launches, POCs, and paradigm-shifts.Most people know me for:• Strategy• Analytics• Business development/new technologies • Execution / getting things done • Employee engagement and motivation • Superior work capacityCurrent role: COO for Laurel Road, KeyBank's fast-growing Fintech subsidiary. I'm responsible for operational excellence in customer acquisition, onboarding, risk management, and sales/servicing, while looking for opportunities to scale and grow 5x. Laurel Road is a digital banking platform and brand of KeyBank that provides tailored solutions to support the financial wellbeing of healthcare and business professionals. Laurel Road’s banking and lending solutions include Student Loan Refinancing, Mortgages, Personal Loans, Student Loan Cashback Credit Card, tailored savings accounts, and more.Since 2013, Laurel Road has helped thousands of professionals with undergraduate and postgraduate degrees consolidate and refinance more than $9 billion in federal and private school loans. In April 2019, Laurel Road became part of KeyBank, one of the nation’s largest bank-based financial services companies and Member FDIC.
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Digital, Tech, Data And Analytics, Innovation, And StrategyKeybankCleveland, Oh, Us -
Digital & Fintech Strategy & InnovationKeybank Oct 2024 - PresentCleveland , Ohio, UsLeading a new effort at Key to strategize, evangelize, and execute on Digital and Fintech initiatives at KeyBank. Fusing my experiences from banking at scale and at start-ups/Fintechs, bringing the best of both worlds. Leveraging the capabilities, best practices, and learning lessons of past KeyBank's Fintech acquisitions and bringing them to the broader enterprise. Mapping out the Digital and Fintech vision for KeyBank's future.
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Chief Operating OfficerLaurel Road May 2022 - Oct 2024New York, Ny, UsI serve as Chief Operating Officer of Laurel Road, a digital banking platform and brand of KeyBank that provides tailored offerings to healthcare professionals. I lead the teams responsible for customer sales/servicing, credit/underwriting, and risk management/governance. Laurel Road partners with the largest and most reputable professional organizations in the country, reaching our target audience in the medical and dental sectors. Since 2013, Laurel Road has helped professionals with undergraduate and postgraduate degrees consolidate and refinance more than $7 billion in federal and private school loans. In March of 2021, we reimagined banking and financial management for physician and dentists through the launch of Laurel Road for Doctors, a tailored digital experience made up of banking, insights, and exclusive benefits to provide the financial help and peace of mind they need through each career stage. For more information, visit http://www.laurelroad.com -
Head Of Digital For Commercial & Enterprise PaymentsKeybank Jan 2021 - May 2022Cleveland , Ohio, Us
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Senior Vice President - Digital Product: Originations And Financial Wellness At KeybankKeybank Mar 2020 - Jan 2021Cleveland , Ohio, Us
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Senior Vice President - Financial Wellness Strategy LeaderKeybank Mar 2018 - Mar 2020Cleveland , Ohio, UsHead of strategy for financial wellness for KeyBank's employees and clients/customers. Tasked with multi-year viewpoint for product and delivery strategy; socializing and evangelizing financial wellness across the enterprise; helping architect an omnichannel approach to wellness recommendations and behavioral economics; and assessing and analyzing short and long-term business impact.
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Vice President Of Product, Nationwide BankNationwide Mar 2016 - Dec 2017Columbus, Ohio, UsChief Product Officer of Nationwide Bank, leading Product, Digital, Analytics, and Innovation/Strategy across all lending and deposit products. Had P&L responsibility for a bank turnaround - Product (profitability, pricing); Digital (features & functionality, stack architecture, B2B integration, Open API architecture, UX/UI); Analytics (proforma, Product, FP&A); and Strategy (Fintech partnerships, Mergers/Acquisitions, digital CX, disruptive and adjacent innovation, Ops delivery strategy). -
Director Of Ewallet/Mobile Payments Marketing; Rewards Innovation & Programs; Benefits & ServicesDiscover Financial Services Apr 2014 - Feb 2016Riverwoods, Il, UsNegotiated and led marketing launch/programs in mobile wallets and mobile payment paradigms. Innovated in rewards, UX/UI, digital media, experiential, channel/segmentation, and instant credit to help drive consumer awareness and adoption. Drove new initiatives for cash rewards programs, such as Pay With Rewards, Card-Linked Offers, experiential rewards, Open APIs, and programmatic media. Managed P&L for supplemental card benefits and services (e.g., price protection), directing marketing campaigns, operations, consumer promotions, and expenses. -
Director Of Business Development And Corporate PartnershipsDiscover Financial Services Oct 2010 - Apr 2014Riverwoods, Il, UsDeveloped new initiatives, products, M&A, and joint ventures between Discover and strategic business partners. Sized and evaluated expansion opportunities for Discover. Pursued private-label, cobrand, agent banking, and affinity cards. Maintained P&L responsibility after implementation.
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Senior Manager - Us Marketing; Senior Manager - Goldpromise.ComEnova Financial Nov 2008 - Sep 2010Chicago, Il, UsLed all offline and online US marketing efforts for customer acquisition and retention - Direct Mail, email, Radio, DRTV, SEO, SEM, affiliate marketing, lead buying, UI, loyalty, preferred member program, and branding. Also developed marketing operations to relaunch a faltering online gold-buying business. -
Senior Manager - New Accounts (Credit Operations)Discover Financial Services Jul 2004 - Nov 2008Riverwoods, Il, UsManaged the P&L (marketing, ops, WFM, agency relationships, compliance, system changes, forecasts, and Q/A) of a program to refer declined credit card applicants to a lending partner for secondary credit consideration. Managed Analytics Team - reporting, forecasting, custom software, and decision support. Led Revenue Generation Team, creating new fee services and products to generate $$ millions in additional revenue. Managed operational initiatives and enterprise system enhancements.
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Director Of Client Services, ConsultantEnsured Solutions Feb 2002 - Aug 2004Led website design and Internet technology consulting engagements for Fortune 1000 companies. Directed marketing and business development efforts (project estimation, RFP response writing, and P/R efforts).
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Director Marketing Finance TechnologyLeagueminder 2001 - 2004Developed and oversaw national marketing strategy (direct mail, conventions, brand literature, e-mail, and SEM) for a startup company that sold Internet athletic-scheduling software to schools/recreational organizations. Concurrently served as Lead Developer/Technologist over 3 programmers and as bookkeeper (annual budgets, G/L journal entries in Quickbooks, weekly A/P and A/R).
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ConsultantLongview Consulting 2000 - 2001Led website design and Internet technology consulting engagements for Fortune 1000 companies. Also served in technical sales capacity, aiding in project estimation and RFP response writing.
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Corporate Initiatives Group/Consumer Finance/Management Development ProgramMbna Aug 1997 - Aug 2000Charlotte, Nc, UsGraduated from Management Development Program of largest monoline credit card issuer. Provided internal management consulting to executives, helping to contribute $20 million in EBITDA. Served on I/T proof-of-concept team to create Intranet and distributed system applications for Consumer Finance division, including an instant credit solution for retail consumers.
Jonas Ng Skills
Jonas Ng Education Details
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Georgetown UniversityFinance -
Pascack Valley High SchoolHs
Frequently Asked Questions about Jonas Ng
What company does Jonas Ng work for?
Jonas Ng works for Keybank
What is Jonas Ng's role at the current company?
Jonas Ng's current role is Digital, Tech, Data and Analytics, Innovation, and Strategy.
What is Jonas Ng's email address?
Jonas Ng's email address is jo****@****ank.com
What is Jonas Ng's direct phone number?
Jonas Ng's direct phone number is +131286*****
What schools did Jonas Ng attend?
Jonas Ng attended Georgetown University, Pascack Valley High School.
What skills is Jonas Ng known for?
Jonas Ng has skills like Product Development, Requirements Analysis, Negotiation, Risk Management, Excel, Planning, Strategic Planning, Research, Financial Analysis, Risk, Budgeting, Analysis.
Who are Jonas Ng's colleagues?
Jonas Ng's colleagues are Tammy Martz, Beau Callies, Carole Rosenberg, Jean Garnett, Kim Braun, Jessica Greenidge, Michael Slover.
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