Jonas Af Klinteberg, Cem

Jonas Af Klinteberg, Cem Email and Phone Number

Co-Founder, CCO at M&SE @ Red Beard Consulting Ltd
Jonas Af Klinteberg, Cem's Location
Metro Manila, Philippines
Jonas Af Klinteberg, Cem's Contact Details

Jonas Af Klinteberg, Cem personal email

About Jonas Af Klinteberg, Cem

A natural leader with strong people management, client relationship and commercial skills.15 years of professional experience, starting with practical customer support/commercial functionsExcellent strategic financial and operational economic understanding after years in senior management in Swedish and international gaming companies. ExpertiseTurning non-performing organisations into high performing organisations. Heading up organizations in change and improvement processes on all management level. Extensive knowledge with proven trackrecord in B2B & B2C sales and sales management.Extensive experience in change management.Specialties: Customer Support, Customer Service,CRM, Anti Churn & Winback solutions, Account Management, Account Development, Business Development, Negotiation, Sales Management, B2B & B2C, Marketing Management, Business Process Outsourcing, Sales Process Outsourcing, Event & Action Marketing, Field Marketing.

Jonas Af Klinteberg, Cem's Current Company Details
Red Beard Consulting Ltd

Red Beard Consulting Ltd

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Co-Founder, CCO at M&SE
Jonas Af Klinteberg, Cem Work Experience Details
  • Red Beard Consulting Ltd
    Senior Consultant
    Red Beard Consulting Ltd Jun 2017 - Present
    Manila
  • M&Se
    Co-Founder, Cco
    M&Se Oct 2016 - Present
    Asia
    We are professional event organizers, providing to the customer industry experience and knowledge to complete the right design and event program. We work together with the client from the initial concept of the event and we help to create the correct management, planning and logistic to deliver the event on time, on brand and on budget.Making successful events that impress both clients and participants, also we personalized the appropriate ambiance and facilitates the desired event… Show more We are professional event organizers, providing to the customer industry experience and knowledge to complete the right design and event program. We work together with the client from the initial concept of the event and we help to create the correct management, planning and logistic to deliver the event on time, on brand and on budget.Making successful events that impress both clients and participants, also we personalized the appropriate ambiance and facilitates the desired event atmosphere.www.mse.events Show less
  • Play'N Go
    Manager New Business And Accounts Asia
    Play'N Go Mar 2016 - Jan 2019
    Philippines
    The Play'n GO team is a unique blend of individuals with long experience, creative talent and know-how, enabling Play'n GO to develop the finest games and the most solid and reliable systems. Delivery is on time and on budget every time. Play'n GO can provide a complete Independent E-Gaming Platform and/or modules for Casino and Bingo on most any digital device - Web / Tablet & Mobile / Server Based Gaming Terminals
  • Top Dog Malta
    Founder
    Top Dog Malta Jan 2012 - Jun 2017
    Malta
    Dog training and education of their owners.
  • Ayon Events
    Founder
    Ayon Events Jan 2012 - Jun 2017
    Malta
  • Nyx Gaming Group Ltd
    Commercial Account Manager
    Nyx Gaming Group Ltd Dec 2014 - Mar 2016
    Malta
    Forming part of NYX Gaming Group's dedicated Commercial Account Management team. I liaise directly with established iGaming operators, assisting with NYX's expansive game portfolio and bespoke services. I have been given the opportunity to work with one of the industry's best gaming suppliers within a B2B environment.NYX Gaming Group, incorporating 3 divisions: Stockholm based NYX Interactive, Sydney’s NextGen Gaming and Las Vegas based NYX Social. With over 250 staff and 100… Show more Forming part of NYX Gaming Group's dedicated Commercial Account Management team. I liaise directly with established iGaming operators, assisting with NYX's expansive game portfolio and bespoke services. I have been given the opportunity to work with one of the industry's best gaming suppliers within a B2B environment.NYX Gaming Group, incorporating 3 divisions: Stockholm based NYX Interactive, Sydney’s NextGen Gaming and Las Vegas based NYX Social. With over 250 staff and 100 customers using a combination of our lottery, bingo, poker and casino platforms and library of 300+ games the NYX Gaming Group represents a highly attractive option to regulated online and land based gaming operators. The company provides flexible gaming solutions to some of the largest World Lottery Association members and gaming operators across the globe. Both NYX Interactive (EMEA) and NextGen (Asia Pacific) have been listed in the Deloitte Technology Fast 500 listings for the respective regions. NYX has previously won several awards including “Innovation in Bingo” at the 2010 E-Gaming Review Awards. NextGen Gaming was proudly named Social Gaming Operator of the Year at last year’s eGR B2B Awards. Show less
  • Mr Green Online Casino
    Customer Support Director
    Mr Green Online Casino Oct 2012 - Jun 2014
    Malta
    Responsible for the build-up and development of Mr. Green’s customer service throughout Europe - today covering the UK, Germany, Austria, Sweden, Norway, Finland, Poland, Ireland and the Netherlands.Full economic and strategic responsibility including profit and loss for the customer service department.The initial two months of my employment also included the indirect operational responsibility for thepayments department.When joining Mr. Green I added missing procedures and… Show more Responsible for the build-up and development of Mr. Green’s customer service throughout Europe - today covering the UK, Germany, Austria, Sweden, Norway, Finland, Poland, Ireland and the Netherlands.Full economic and strategic responsibility including profit and loss for the customer service department.The initial two months of my employment also included the indirect operational responsibility for thepayments department.When joining Mr. Green I added missing procedures and processes, and was a central part of the set up and implementation of Salesforce as the new ticket handling system.After the changes where implemented Mr. Green became an award winning casino winning several awards for customer experience and also the most social responsible online casino. Show less
  • Addmobile Ab
    Sales Manager
    Addmobile Ab Mar 2012 - Oct 2012
    Malmo, Sweden
    Build and establish a new sales organisation for Addmobile AB, including an in-house sales team, fieldMarketing team, and retailers to triple the intake of new customers. This includes team recruitment, budgeting,and sales coaching and management.Taking the Addmobile handheld work order system to market included not only building of a new sales team, but also selling on C-Level management to very large companies in the construction and transport industry for example Skanska.
  • One Contact
    Sales & Marketing Manager
    One Contact Oct 2010 - Mar 2012
    Malmo, Sweden
    Responsible for acquiring new customers, and develop existing customers:Managed 4 project leaders to drive customer development for existing clientsDefine and developed the company’s market presence, primarily in the southern region of Sweden andnorthern parts of Denmark successfully refined my sales skill set: from prospecting and cold-calling, to presentation techniques RFPs and negotiation skills.
  • One Contact
    Contact Center Manager (Interim)
    One Contact Apr 2011 - Oct 2011
    Malmo, Sweden
    As interim CCM for ONE CC AB Malmö site with 300 employees, with full economic responsibility, successfully turned around a non-profitable site to a highly profitable site in 7 months, (break-even reached in two, profit by the third month). By designing and implementing missing processes and procedures & defining accountability parameters for all managers the site became effective, efficient and profitable. In so doing, there where also a significant reduction in attrition and sick-leave by… Show more As interim CCM for ONE CC AB Malmö site with 300 employees, with full economic responsibility, successfully turned around a non-profitable site to a highly profitable site in 7 months, (break-even reached in two, profit by the third month). By designing and implementing missing processes and procedures & defining accountability parameters for all managers the site became effective, efficient and profitable. In so doing, there where also a significant reduction in attrition and sick-leave by increasing employee satisfaction. Show less
  • Vendator
    Operational Sales Manager
    Vendator Aug 2009 - Oct 2010
    Malmo, Sweden
    Responsible for establishing Vendator AB in the Öresund region of Sweden and starting its new branch office this project was given eighteen months in which to be implemented. It was fully and successfully reached in fourteen months. Part of the operation included generating new business and creating revenue and profit for the new region, including Copenhagen and Malmö.
  • Transcom
    Country Account Manager Tele2 Customer Services
    Transcom Oct 2007 - Aug 2009
    Stockholm, Sweden
    Annual Value: 600 million SEKResponsibilities included:Internal coordination to ensure customer care delivery to client according to General Agreements,Proactive actions that ensured positive client and business relationsIdentifying improvements in structural and personal areas that led to a higher profit margin whilemaintaining client expectations on quality and overall delivery
  • Transcom
    Business Development Manager
    Transcom May 2005 - Oct 2007
    Stockholm, Sweden
    Transcom is a global business process outsourcing service provider. Transcom delivers cost-effective solutions while optimising efficiency and quality for our clients. We serve over 120 major clients from 75 sites across 29 countries in over 33 major languages. Our main industry experience includes: financial services, telecoms, media and technology, retail, travel and leisure,... see moore.The job as a BDM was new sales of Transcom services, mainly to provide complex customer… Show more Transcom is a global business process outsourcing service provider. Transcom delivers cost-effective solutions while optimising efficiency and quality for our clients. We serve over 120 major clients from 75 sites across 29 countries in over 33 major languages. Our main industry experience includes: financial services, telecoms, media and technology, retail, travel and leisure,... see moore.The job as a BDM was new sales of Transcom services, mainly to provide complex customer solutions. The work also included to process a number of large customers, which in turn had a customer-driven business. Transcoms main industries are in the areas of energy, media, telecom and IT. I had the financial responsibility and operated independently throughout the sales process. The work also included the development of new sales materials such as quotes, price offers, presentations and prospects as well as a large number of contacts with new and existing customers. Show less
  • Transcom
    Team Leader
    Transcom Nov 2002 - May 2005
    During this time successfully managed a team of 40 sales staff. Was consequently promoted to working with inbound calls. In addition helped develop and train Up&Cross sales teams for all our offices in Sweden leading to our office becoming the top performing team in Up&Cross sales all over Europe. Created material and training sessions for Up&Cross, which I also took part in as trainer.

Jonas Af Klinteberg, Cem Skills

Crm Management Business Development B2b Account Management Outsourcing Team Leadership Customer Service Online Gambling Call Center Call Centers Team Management Sales Management Leadership Start Ups Customer Satisfaction Sales Negotiation Operations Management Marketing Strategy Customer Retention Customer Experience Sales Process Project Management Contact Centers Salesforce.com Coaching Business Strategy Key Account Management Business To Business Customer Relationship Management

Jonas Af Klinteberg, Cem Education Details

  • Hammar Gymnasium
    Hammar Gymnasium
  • Huneskolan
    Huneskolan

Frequently Asked Questions about Jonas Af Klinteberg, Cem

What company does Jonas Af Klinteberg, Cem work for?

Jonas Af Klinteberg, Cem works for Red Beard Consulting Ltd

What is Jonas Af Klinteberg, Cem's role at the current company?

Jonas Af Klinteberg, Cem's current role is Co-Founder, CCO at M&SE.

What is Jonas Af Klinteberg, Cem's email address?

Jonas Af Klinteberg, Cem's email address is jo****@****ail.com

What schools did Jonas Af Klinteberg, Cem attend?

Jonas Af Klinteberg, Cem attended Hammar Gymnasium, Huneskolan.

What skills is Jonas Af Klinteberg, Cem known for?

Jonas Af Klinteberg, Cem has skills like Crm, Management, Business Development, B2b, Account Management, Outsourcing, Team Leadership, Customer Service, Online Gambling, Call Center, Call Centers, Team Management.

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