Jonas Boonen work email
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Jonas Boonen personal email
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Responsible for Product Management (Vision, Roadmap, Delivery) and Data at CrazyGames.com, a global web game platform with 35M+ monthly users.Expertise in managing customer service, product management, process improvement & digitization, innovation and IT/technology strategy, data science & recommenders, moderation, … . Experience in multiple industries on the intersections between business, technology, customer service and digitalization.I hold a Master in Civil Engineering (computer sciences) and a Master in Policy Economics at the University of Leuven.I was active as president of VTK and of LOKO (the student council of the K.U.Leuven), which made me member of the Board of K.U.Leuven.
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Vice President Of ProductCrazygamesBrussels, Be
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Head Of ProductCrazygames Aug 2023 - PresentLeuven, Belgium, Flemish Region, Be
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Head Of Product ManagementFroomle Jun 2021 - Aug 2023Antwerpen, Antwerpen, BeDevelopment and Delivery of our Product Vision & RoadmapDelivering Onboarding, Support and Value Added Services to our beloved Customers -
Head Of Customer SuccessFroomle Oct 2020 - Aug 2023Antwerpen, Antwerpen, Be
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Customer Solutions ArchitectFroomle Dec 2019 - Jun 2021Antwerpen, Antwerpen, Be
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Customer Experience ManagerLineas Feb 2017 - Nov 2019Schaerbeek, Brussels Region, Be- Program & Roadmap Management for projects aiming to structurally improve our customer experience & internal efficiency- Defining & developing spin-off concept to digitalize the rail offering- Member of strategic mission teams Sell & Fill and Customer Convenience -
Customer Service Market ManagerLineas Feb 2017 - Dec 2018Schaerbeek, Brussels Region, BeLineas is a European logistics provider, historically focused on rail transport.My team (10 FTE) is responsible for servicing our Chemical, Industrial & Consumer goods customers . I am also responible for a number of projects aiming at process improvement & digitization, mainly as project manager / product owner for a portal for our customers.
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Digital StrategistProximus Dec 2015 - Jan 2017Brussels, BeMember of the Digital Strategy & Transformation team at Proximus' Customer operations unit. We focus on better customer experience and higher service efficiency through digitalization.Some of the tracks I am working on:- Digital Logistics: Track&Trace, Partner Rationalization, Last mile delivery, ...- In store Digitalization: Creating self- and assisted digital services in Proximus shops- Artificial Intelligence & Virtual Assistants in Customer servicing- Online order completion & appointment booking -
ConsultantAccenture Strategy Sep 2012 - Nov 2015Member of IT Strategy & Transformation. Typically advising CIO's on strategic topics and guiding them through transformations to increase customer satisfaction & efficiency, and decrease costs.
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AnalystAccenture Sep 2010 - Sep 2012Dublin 2, IeMember of IT Strategy & Transformation. Typically advising CIO's and guiding them through transformations to decrease costs and increase efficiency and quality. -
VoorzitterLoko Aug 2009 - Jul 2010Leuven, Vlaams-Brabant, BeLeading an organization employing 6 FTE. LOKO represents the university's students at the K.U.Leuven and at the Flemish student council. During this year I was a member of the management board and the board of directors of KULeuven. -
PraesesVtk Vzw May 2008 - Jul 2009Leuven, Vlaams-Brabant, BeLead an organization of over 50 volunteers. As Praeses I was specificially responsible for representing the organization and the engineering students at the university student council and at our faculty.
Jonas Boonen Skills
Jonas Boonen Education Details
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Ku LeuvenPolicy Economics -
Hdc Leuven
Frequently Asked Questions about Jonas Boonen
What company does Jonas Boonen work for?
Jonas Boonen works for Crazygames
What is Jonas Boonen's role at the current company?
Jonas Boonen's current role is Vice President of Product.
What is Jonas Boonen's email address?
Jonas Boonen's email address is jo****@****ail.com
What schools did Jonas Boonen attend?
Jonas Boonen attended Ku Leuven, Hdc Leuven.
What are some of Jonas Boonen's interests?
Jonas Boonen has interest in Innovation, Digitalisation, Economic Empowerment, Politics, Mobile Apps, Education, Environment, Science And Technology, Ccc, Cycling And Cooking.
What skills is Jonas Boonen known for?
Jonas Boonen has skills like It Strategy, Management Consulting, It Transformation, Strategy, Consulting, English, Project Management, Analysis, Management, Java, Pmo, Dutch.
Who are Jonas Boonen's colleagues?
Jonas Boonen's colleagues are Jonathan Valentino Prawira, Nahee Lee, Jan Oky T., Bilguun Delgersukh, Yağız Efe Mertol, Jacinda Ariella, Mathew Estigarribia.
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