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Jonas E Gunnar personal email
Steering the technological advancement of IAR as a CRM & Martech Solution Lead, I've concentrated on implementing marketing automation and content management systems since Q4 2023. Our team's focus on innovation and efficiency has reduced our reliance on external consultants, enhancing IAR's self-sufficiency and technical agility.Previously, as Commercial Technology Manager for Cision EMEIA, I played a pivotal role in simplifying the commercial tech stack, aligning processes, and integrating various technologies such as CRM systems and digital signing tools. This experience honed my expertise in marketing automation and negotiations, ensuring seamless operations across the region.IAR ProjectsSalesforce SimplificationIntroduction of agile development, including sprints and tickets to secure documentationMove into Hubspot for CMS and Marketing automationGlobal commercial system landscape mappingOlder projects @Cision EMEIAFreshworks implementation (Global)Buisness tool alignmentsProcess alignmentsSalesforce simplificationOlder projects @Cision Nordics:Managing the nordic CX program- including managing a crossfunctional CX taskforceAligning the sales and marketing processesSimplified reporting based on SFDC dataOlder projects @Wolters Kluwer & @Norstedts Juridik: GTM projectsGDPR (focus sales & marketing)Transition to new owner (processes and system)- Customer and financial overlap ,including risk analysis and action plans forward- CRM system, analysis and recommendation on moving into common SFDC # Mapping of processes # Mapping of data # Fit and Gap analysis between the two solutions- Master data management- BI, standard reporting in the new solution # Source data from Salesforce, SAP, User authorization systems and user data2017 Implementation of Salesforce, sales and service cloud2016 / 2017 Salesforce Pre-study and requirements gathering 2015 GTM projects, New price model2014 / 2015 Customer and market segmentations2014 Leads Management and Lead integration and Customer fact sheet, Customer analysis2013 Webb integration for service requests to SAP CRM, Masterdata management2011 Rapid deployment of SAP CRM, Process mappingsSpecialties: Sales, CRM, ,CX, E-learning, Analysis, Project management, System architecture, Workflow process, User experience, B2B .
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Revenue Systems OwnerTeamtailorStockholm, Se -
Crm & Martech Solution LeadIar Oct 2023 - PresentUppsala, N/A, SeMoving IAR into a better technical solution, starting with MA (Marketing automation) and CMS in Q1 2024 to better support the current needs and making us less dependent on consultants.Mapping the complete global commercial system landscape -
Crm System LeadIar Dec 2022 - Oct 2023Uppsala, N/A, SeSalesforce simplificationIntroducing agile development and sprints for Salesforce to secure documentation.Leading internal and external resources for salesforce development and administration -
Commercial Technology Manager EmeiaCision Mar 2021 - Nov 2022Chicago, Illinois, UsDriving alignment and simplification of the Commercial tech stack and processes for Cision in EMEIA. Examples of technologies are CRM systems, Digital signing tools, Email marketing systems, Support platforms and Voice recording to mention a few areas.Member of the Nordic Commercial Management Team. -
Nordic Cx ManagerCision Sverige Sep 2019 - Mar 2021Stockholm, SeResponsible for the Nordic CX program. Managing the local cross functional CX team with members from different areas within the company.Both mapping the current customer journey and building the future journeys that we want to achieve by moving small steps at the time in small activities together with the business.Member of the Nordic Commercial Management Team. -
Nordic Crm ManagerCision Sverige Aug 2018 - Mar 2021Stockholm, Se- Being a sounding board to the commercial and Nordic management teams- Analysis of sales and marketing operations- Driving QBR’s from a data driven perspective- Transfer Cision Nordics from Salesforce classic to Salesforce Lightning- Ongoing improvements of Salesforce (functionality, reports, dashboards and so on) -
Sales & Marketing AnalystNorstedts Juridik Jan 2018 - Aug 2018Stockholm, Stockholm, SeWorking close to the Sales and marketing manager and the rest of the management team. Current main tasksWorking within different workstreams to merge our business and business systems into the new owners platforms, key parts including customer and financial overlap, CRM system, BI and master dataKey achievements:Creating new price structures for our main digital products.Go to market plans. Involving, marketing, sales and e-com.Order automation from our re-sellers database into SAP ECC.Reports, simplified workflows to get same data extracted.Also always presenting data in a good way so that everyone can follow and make decisions based on facts not feelings alone. -
Crm Coordinator And System Administrator SalesforceNorstedts Juridik Jan 2018 - Aug 2018Stockholm, Stockholm, SeKey achievements:Agile implementation of Salesforce (both sales cloud and service cloud)During 2017 we implemented two different salesforce solutions to support the two core business units within Wolters Kluwer in Scandinavia. I have been the key resource internally, driving requirements gathering and together with our implementation partner come up with solutions on how to solve the requirements. For my work during this project I was awarded a Scandinavian gratification award. The solution and agile project method will be used as a template for further implementations of salesforce within Wolters Kluwer.Among other projects that I have accomplished are: Churn management, Email marketing process and Support process mapping, Order automation. -
Sales And Marketing AnalystWolters Kluwer Sverige Oct 2015 - Jan 2018Göteborg, SeWorking close to the Sales and marketing manager and the rest of the management team. Key achievements:Creating new price structures for our main digital products.Go to market plans. Involving, marketing, sales and ecom.Order automation from our resellers database into SAP ECC.Reports, simplified workflows to get same data extracted.Also always presenting data in a good way so that everyone can follow and make decisions based on facts not feelings alone. -
Crm Coordinator And System Administrator Salesforce / Sap CrmWolters Kluwer Sverige Oct 2015 - Jan 2018Göteborg, SeKey achievements:Agile implementation of Salesforce (both sales cloud and service cloud)During 2017 we implemented two different salesforce solutions to support the two core business units within Wolters Kluwer in Scandinavia. I have been the key resource internally, driving requirements gathering and together with our implementation partner come up with solutions on how to solve the requirements. For my work during this project I was awarded a Scandinavian gratification award. The solution and agile project method will be used as a template for further implementations of salesforce within Wolters Kluwer.Among other projects that I have accomplished are: Churn management, Email marketing process and Support process mapping, Order automation. -
Crm Coordinator And System Administrator Sap Crm / LimeWolters Kluwer Sverige May 2006 - Oct 2015Göteborg, SeKey achievements:Rapid deployment SAP CRMImplementation of Lime by LundalogikIn 2011 the company decided to implement SAP CRM and I was a part of the core team together with one colleague. We did a rapid deployment over 20 weeks with great feedback. About 80-85% of the installation could be reused by other Wolters Kluwer companies. I was responsible for master data migration and process creation / validation.I was responsible for implementing our first CRM system (LIME). It grew from just supporting Sales to also support Marketing/support/ customer service and also a few other small processes. The work also included integration to other system such as the email marketing tool, CTI and leads generation from the internet.Among other projects that I have accomplished are: Churn management, Email marketing process and Support process mapping, Order automation. -
Sales Representative And System Administrator (At Norstedts Juridik Ab)Manpower Mar 2004 - May 2006Milwaukee, Wisconsin, UsI started out as a sales representative, mostly working with sales with shorter salescycles and also booking meetings for the KAM’s. A few months in to the employment I took over more and more of the system used by the salesforce (Kontakt). I made it more user friendly and I also started to look at other alternatives since the company were outgrowing the system. I worked in several projects around sales and marketing and the surfaces were sales and marketing interacts with other departments. -
Project ManagerSti Sverige Ab Jun 2003 - Feb 2004I managed a basis sales team of four people and about 20 temp sales representatives. Mainly working on one project but also stepping in as the responsible project leader in smaller project or on temporary basis when needed. We delivered good results mostly beating the goals set by the owners. Once again I built a new sales system, this time with single focus on sales.
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Sales And Marketing ManagerEriksson Soft Education Ab Apr 2001 - Jun 2003I managed a salesteam of four people and were also responsible for our marketing and our external telemarketing agencies. I reported directly to the CEO and worked closely together with our developers. We were highly successful and constantly beating the goals set by the CEO. I Also built the sales and marketing system we used.
Jonas E Gunnar Skills
Jonas E Gunnar Education Details
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FolkhögskolanTeknisk Säljare
Frequently Asked Questions about Jonas E Gunnar
What company does Jonas E Gunnar work for?
Jonas E Gunnar works for Teamtailor
What is Jonas E Gunnar's role at the current company?
Jonas E Gunnar's current role is Revenue systems owner.
What is Jonas E Gunnar's email address?
Jonas E Gunnar's email address is jo****@****rsta.se
What schools did Jonas E Gunnar attend?
Jonas E Gunnar attended Folkhögskolan.
What skills is Jonas E Gunnar known for?
Jonas E Gunnar has skills like Crm, Sap Crm, Project Management, Lime, Business Process Mapping, B2b, Sales, Requirements Gathering, Management, Data Analysis, Sap R/3, Strategy.
Who are Jonas E Gunnar's colleagues?
Jonas E Gunnar's colleagues are Filip Skagerström, Jonathan Kisch, Viktor Torstensson, Mikael Wikander, Emelie Wahlfrid, Henrik Wahlfrid, Anneli Svensson.
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