Due to my previous jobs, as an IT administrator and computer science teacher, I gained extensive experience in the field of IT. • My daily tasks included procuring, installing, configuring, and repairing computers and other peripherals. • Keeping records and performing administrative tasks are routine for me, as I had to handle a wide range of administrative duties as a teacher. However, data entry and verification, as well as monotonous work, are not a problem for me. • Assessment, installing, and maintaining the computer equipment inventory of local municipalities and small businesses. Creating backups. Installing and configuring network devices. • I have excellent oral and written communication skills. When providing Help Desk support, I always remain calm, helpful, and have strong problem-solving abilities. • Thanks to my flexibility and adaptability, I can effectively respond to changing circumstances and view every challenge as an opportunity. • I'm proficient in creating, exporting and analyzing monthly and yearly reports using Excel and PowerBI.