Web Systems Engineer
CurrentDesign, develop, and maintain software and website projects to achieve the business goals of a nationwide insurance company; deliver results on schedule, within budget, for desired return on investment; innovate insurtech solutions to enhance customer experience and reduce acquisition costs across multiple marketing channels• Web systems and site reliability engineering, and full stack web development• Reduced transaction errors from approximately 7% to less than 1% in 3 months• Utilized marketing, copywriting, graphic design, and web development skills to produce multichannel marketing campaigns and promotions• Consolidated national branding and create a more consistent and convenient customer experience• Implemented a successful customer value survey methodology• Founded a successful social media marketing strategy• Founded a successful online education program