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Jonas Sousa Email & Phone Number

Senior Agile Coach at CSG
Location: Curitiba, Paraná, Brazil 6 work roles 3 schools
1 work email found @csgi.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Current company
CSG
Role
Senior Agile Coach
Location
Curitiba, Paraná, Brazil
Company size

Who is Jonas Sousa? Overview

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Quick answer

Jonas Sousa is listed as Senior Agile Coach at CSG, a with 1 employees, based in Curitiba, Paraná, Brazil. AeroLeads shows a work email signal at csgi.com and a matched LinkedIn profile for Jonas Sousa.

Jonas Sousa previously worked as Client Delivery Executive at Csg and Project Manager at Csg. Jonas Sousa holds Pós-Graduação Lato Sensu - Mba Executivo, Engenharia De Software from Igti.

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{first}.{last}@csgi.com
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Profile bio

About Jonas Sousa

Bacharel em Ciência da Computação, com Especialização e MBA em Engenharia de Software, minha carreira vem sendo desenvolvida na área de Tecnologia da Informação, com expertise em Gerenciamento de Projetos, Práticas Ágeis e Engenharia de Software, trabalhando principalmente com soluções OSS / BSS para CSPs. Experiência em projetos de implantação e integração de sistemas nacionais e internacionais, gestão de desenvolvimento internacional e implantação de sistemas de processamento de grandes volumes dados. Atuação com equipes e clientes em mais de 10 países em 03 continentes diferentes (on site e/ou remoto), possibilitando a adoção de práticas Agile em equipes multiculturais e distribuídas. Sou um gestor com perfil técnico, mas que preza pelas relações interpessoais e para tanto coordeno, priorizo e delego as tarefas, de forma que consiga atuar em projetos diversos simultaneamente. Tenho habilidade em analisar processos internos ou em clientes buscando identificar pontos de melhoria e oportunidades de otimização, além de facilidade em aprender novas tecnologias, conceitos e disseminar tal conhecimento focando no melhor resultado à equipe e organização. **Conhecimentos Técnicos: SAFe, Oracle, BI, Analytics, integração de sistemas (CRM, Field Services, Order Manager, Mediação, Billing Atacado); Metodologias Ágeis, Jira, Confluence, Scrum, Kanban, Inception, Métricas Ágeis e indicadores, Técnicas de priorização, DevOps Foundation, APIs, Engenharia de Software (Requisitos, SDLC, testes), PDCA, LGPD, Integração de sistemas: OpenAPI / Kafka, Security: OAuth 2.0, Criptografia, Testes automatizados: unitários / integrados; DevOps: GitFlow / CI/CD, Jenkins.**Certificações: SAFe Program Consultant (SPC) – Scaled Agile, Inc. | Agilista SAFe – Scaled Agile, Inc. | Certified Scrum Master (CSM) – Scrum Alliance.**Idiomas: Português Nativo, Inglês Avançado e Espanhol Avançado.**Contato: jonasb.sousa@gmail.com

Listed skills include Software Project Management, Agile Methodologies, Scaled Agile Framework, Scrum, and 19 others.

Current workplace

Jonas Sousa's current company

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CSG
Csg
Senior Agile Coach
Englewood, CO
Website
Employees
1
AeroLeads page
6 roles

Jonas Sousa work experience

A career timeline built from the work history available for this profile.

Senior Agile Coach

Current
Csg

Englewood, Colorado, Us

• Champion for Agile adoption and responsible for coaching and developing self-directed global teams by setting direction, engaging the team, removing impediments to support continuous improvement and delivery of results, along with celebrating successes. • Identifies methodology challenges and collaboratively creates solutions for continuously evolving DevOps.• In collaboration with other Agile Coaches, manages the enterprise Agile methodology knowledge repository.• Acquires or generates knowledge repository content including approaches, techniques, processes, procedures, toolkits, role definitions and templates.• Coach teams and team members by providing constructive and timely feedback and facilitates interactions related to the software delivery life cycle, both onsite and remote. • Mentors Scrum Masters and Product Owners on Agile principles and practices, Scrum processes, team building, and facilitation.• Uses “inspect and adapt” with Scrum Masters, Product Owners and teams to continually improve performance and responsiveness.• Acts as a partner, participating real-time to provide advice or assistance to teams and team members to tackle and overcome difficult challenges.• Remove impediments and obstacles as well as driving continuous improvement through encouraging the adoption of technical practices, improving DevOps execution, and building skills and capabilities.• Collaborates with teams, management, peers, and other roles to establish understanding of shared responsibility and deliverables to ensure success relative to our Agile process.• Coach executives and stakeholders to align their expectations for working within an Agile environment.

Jun 2022 - Present

Client Delivery Executive

Csg

Englewood, Colorado, Us

• Strategic action, articulating the vision of products and technology to deliver value quickly to customers;• Interface with several technology areas with a focus on engagement and delivery of results;• Responsible for delivering high quality programs and solutions, maintaining financial performance and ensuring on-time and customer satisfaction;• Strategic consulting with the client and other Go-to-Market functions, helping to better position the business for current and future opportunities;• Participation in internal activities and initiatives, such as: sales commitments, product development, mentoring of co-workers, etc.International Projects / Results• Participation as Key User in the adhesion and implementation of a new contract management tool: Tool tests, training and facilitation of operational training and processes for users (partners);• Structuring the Client Delivery area: Responsible, together with the head of the area, for defining a central information repository, migrating the historical base of documents and developing processes and procedures in the area;• Structuring a liability management process resulting in the recovery of approximately U$ 2 MM;

Jun 2020 - May 2022

Project Manager

Csg

Englewood, Colorado, Us

• Formation and direction of teams in agile projects regarding the application of the methodology and use of the processes;• Execution of ceremonies related to Scrum, Kanban method and escalated practices (release planning and role sync), as well as coaching for all squad members;• Dissemination of the mentality of continuous improvement and agility, supporting analysis and action plans;• Support in the execution of Product practices (product discovery, design thinking, design sprint, etc.);• Facilitation of required training and knowledge transfer sessions on agile practices and tools (eg Scrum, SAFe, Jira, Confluence, etc.); as well as TDD, story writing, value engineering, backlog prioritization techniques, etc.;• Onboarding and training of new members;• Monitoring of team productivity indicators, using agile methodologies as a principle;• Support to the Product Owner (PO) in managing the backlog;• Definition, collection and presentation of metrics and results;• Project management (finance, scope goals, timelines) versus customer expectations;• Planning and integration of the work of several teams in simultaneous projects;• Support for squad performance through agile and product metrics (burndown, lead-time, etc.);Projects / Results• Scrum Master: Facilitation on the fundamentals and application of the methodology, definition of how to implement the agile methodology in projects in progress and dissemination of daily to the entire company;• Coordination of a product development transition project: Definition and control of activities, costs and budgets, knowledge transfer in South Africa, team structuring, development of technical solutions, definition of methodologies and facilitation of processes, assistance in implementation of the agile methodology;

Apr 2014 - May 2020

Business Consultant

Csg

Englewood, Colorado, Us

• Specialist responsible for analyzing the client's business, in order to gather and define all the needs and requirements to be met by the implementation of the solution;• Leadership in the design and implementation of solutions focused on efficiency, scalability and resilience;• Leadership of technical interface and communication definitions for the business and all players;Projects / Results• Acting on customers with specific demands, achieving a reduction in delivery time from 6 to 3 months;• Development of a new application module: achieving significant results in terms of managing changes and reducing costs, optimizing deliveries and exceeding customer expectations regarding the final product.

Feb 2012 - Mar 2014

Development Consultant

Csg

Englewood, Colorado, Us

• Responsible for software development/configuration/unit testing/debugging and troubleshooting and/or improvements related to the implementation of solutions.• Responsible for delivering and installing software on customer premises when needed as part of the project.Projects/Results• Successful delivery of projects and programs to customers in North America and Europe, participating in the entire project lifecycle, from Definition to Go-live, interacting with internal and customer stakeholders.

Jan 2010 - Feb 2012

Test Consultant Grad/Intern

Csg

Englewood, Colorado, Us

• Responsible for the design, development and implementation of testing and troubleshoot strategies for newly developed or redesigned software products.Projects/Results• Active participation in projects in EMEA/APAC regions, contributing satisfactorily to projects and programs in their Testing and Validation stages.

Aug 2008 - Dec 2009
Team & coworkers

Colleagues at CSG

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3 education records

Jonas Sousa education

Pós-Graduação Lato Sensu - Mba Executivo, Engenharia De Software

Igti

Pós-Graduação Lato Sensu - Especialização, Engenharia De Software

Pontifícia Universidade Católica De São Paulo

Bacharelado Em Ciências Da Computação, Ciências Da Computação E Informática

Universidade Paulista
FAQ

Frequently asked questions about Jonas Sousa

Quick answers generated from the profile data available on this page.

What company does Jonas Sousa work for?

Jonas Sousa works for CSG.

What is Jonas Sousa's role at CSG?

Jonas Sousa is listed as Senior Agile Coach at CSG.

What is Jonas Sousa's email address?

AeroLeads has found 1 work email signal at @csgi.com for Jonas Sousa at CSG.

Where is Jonas Sousa based?

Jonas Sousa is based in Curitiba, Paraná, Brazil while working with CSG.

What companies has Jonas Sousa worked for?

Jonas Sousa has worked for Csg.

Who are Jonas Sousa's colleagues at CSG?

Jonas Sousa's colleagues at CSG include Srenidhi Sk, Dustin Cash, Chert Pellett, Maria Fernanda Treviño Garcia, and Imad El Amiri.

How can I contact Jonas Sousa?

You can use AeroLeads to view verified contact signals for Jonas Sousa at CSG, including work email, phone, and LinkedIn data when available.

What schools did Jonas Sousa attend?

Jonas Sousa holds Pós-Graduação Lato Sensu - Mba Executivo, Engenharia De Software from Igti.

What skills is Jonas Sousa known for?

Jonas Sousa is listed with skills including Software Project Management, Agile Methodologies, Scaled Agile Framework, Scrum, Telecommunications Billing, Telecommunications, Oracle, and Pl/Sql.

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