Jonas Rauff Mortensen
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Jonas Rauff Mortensen Email & Phone Number

Lead UX Consultant at Salling Group
Location: Silkeborg, Central Denmark Region, Denmark 6 work roles 3 schools
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Current company
Salling Group
Role
Lead UX Consultant
Location
Silkeborg, Central Denmark Region, Denmark
Company size
15288 employees

Who is Jonas Rauff Mortensen? Overview

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Jonas Rauff Mortensen is listed as Lead UX Consultant at Salling Group, a company with 15288 employees, based in Silkeborg, Central Denmark Region, Denmark. AeroLeads shows a matched LinkedIn profile for Jonas Rauff Mortensen.

Jonas Rauff Mortensen previously worked as User Experience Manager at Salling Group and Owner | Distributed Design at Distributed Design. Jonas Rauff Mortensen holds Master Of Science (M.Sc.), Service Systems Design | Media Technology from Aalborg University Copenhagen.

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Salling Group

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Profile bio

About Jonas Rauff Mortensen

I'm a designer, leader and problem-solver with 10 years of international experience in complex B2C and B2B industries such as retail, financial services, insurance and lawtech.Today I lead the User Experience team at Salling Group. As a part of Denmark's biggest retail group, my team designs the services, experiences and digital touchpoints that improve everyday life of our customers and colleagues in Netto, Bilka, føtex, Salling, BR and Salling Group.I help ambitious businesses make sense of the world, reach their strategic goals and gain a competitive edge by design. By leading design teams in complex, fast-paced environments, I combine design and human insight with commercial savviness to discover problems worth solving and design innovative services, propositions and digital products work in the real world.I love to share my passion for design and innovation with others and have presented my work and thinking at: > UX Nordic Conference 2023> Driving IT Conference 2022> Service Design Network Online Conferences 2020 (SDN International and UK)> Data-Driven Entrepreneurship Programme (The University of Edinburgh)> Service Design Lab, Copenhagen> Edinburgh Business School> Aarhus University> Aarhus Business School

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Jonas Rauff Mortensen's current company

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Salling Group
Salling Group
Lead UX Consultant
Silkeborg, DK
Website
sallinggroup.com
Employees
15288
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6 roles

Jonas Rauff Mortensen work experience

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User Experience Manager

Current
Salling Group

Aarhus, Middle Jutland, Denmark

I lead and manage the User Experience team in Salling Group Digital and am part of Digital's Leadership Team. As a part of Denmark's biggest retail group, my team designs the services, experiences and digital touchpoints that improve everyday life of our customers and colleagues in Netto, Bilka, føtex, Salling, BR and Salling Group.

Jul 2021 - Present

Owner | Distributed Design

Distributed Design

Denmark

Offering: Strategic design, service design, design management.Clients: Lloyd's of London (through Nile, The Strategic Design Company) While working fully remote, I lead the claims transformation projects for an international distributed team of service designers, UX designers and design researchers within the newly established Lloyd's of London design team.

Sep 2020 - Jun 2021

Senior Service Designer

Nile | The Strategic Design Co.

Edinburgh, United Kingdom

Clients: FreeAgent, Mastercard, Tesco Bank, Exizent, NatWest Group, Exizent, Pawprint, PhysioMedics.Leading multidisciplinary project teams in complex high-profile projects across strategic design, UX and innovation. Staying hands-on in delivery while being responsible for project- and stakeholder management.

Jul 2018 - Sep 2020

Service Designer (Mid-Level)

Nile | The Strategic Design Co.

Edinburgh, United Kingdom

Clients: Tesco Bank, Heineken, Royal Bank of Scotland, Prudential, Nationwide, Just GroupWorking as a part of a project team on service design and user research projects. Leading smaller user testing and discovery research projects and supporting more senior designers on bigger programmes.

Sep 2015 - Jun 2018

Junior Service Designer

Nile Hq

Edinburgh, United Kingdom

Clients: ATOS, NS&I, Capita, The Body ShopSupporting the embedded Nile project team working on a large CX transformation programme for National Savings & Investments (NS&I) through their outsourced service provider ATOS. Mapping the current painpoints for customers and co-creating the future state journey with customers and frontline staff.

Sep 2014 - Dec 2014
Team & coworkers

Colleagues at Salling Group

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SB Sebastian Bjødstrup Sebastian Bjødstrup Colleague at Salling Group Copenhagen Metropolitan Area, Denmark View → AL Anne Larsen Anne Larsen Colleague at Salling Group Copenhagen, Capital Region Of Denmark, Denmark, Denmark View → HØ Hanne Østergaard Andersen Wandahl Hanne Østergaard Andersen Wandahl Colleague at Salling Group Ishøj, Capital Region Of Denmark, Denmark, Denmark View → MR Malene Rytter Malene Rytter Colleague at Salling Group Central Denmark Region, Denmark, Denmark View → TM Tony Moreaux Charon Tony Moreaux Charon Colleague at Salling Group Copenhagen, Capital Region Of Denmark, Denmark, Denmark View → SS Signe Schack Signe Schack Colleague at Salling Group Copenhagen, Capital Region Of Denmark, Denmark, Denmark View → NB Nikolaj Buinickij Nikolaj Buinickij Colleague at Salling Group Central Denmark Region, Denmark, Denmark View → MD Michelle Dethlefsen Michelle Dethlefsen Colleague at Salling Group Copenhagen, Capital Region Of Denmark, Denmark, Denmark View → TH Thomas Hvorslev Thomsen Thomas Hvorslev Thomsen Colleague at Salling Group Randers, Central Denmark Region, Denmark, Denmark View → MD Malthe Dam Christensen Malthe Dam Christensen Colleague at Salling Group Aarhus, Central Denmark Region, Denmark, Denmark View →
3 education records

Jonas Rauff Mortensen education

Master Of Science (M.Sc.), Service Systems Design | Media Technology

Aalborg University Copenhagen

The Service Systems Design programme teaches how to analyse and design services with a systemic perspective. You learn how to design a.

Bachelor Of Science In Engineering (B.Sc.Eng.), Industrial Design | Architecture & Design

Aalborg University

The Industrial design programme focuses on how you make an integrated process of concept design, construction and product development with.

Matematisk Student

Viborg Katedralskole
FAQ

Frequently asked questions about Jonas Rauff Mortensen

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What company does Jonas Rauff Mortensen work for?

Jonas Rauff Mortensen works for Salling Group.

What is Jonas Rauff Mortensen's role at Salling Group?

Jonas Rauff Mortensen is listed as Lead UX Consultant at Salling Group.

Where is Jonas Rauff Mortensen based?

Jonas Rauff Mortensen is based in Silkeborg, Central Denmark Region, Denmark while working with Salling Group.

What companies has Jonas Rauff Mortensen worked for?

Jonas Rauff Mortensen has worked for Salling Group, Distributed Design, Nile | The Strategic Design Co., and Nile Hq.

Who are Jonas Rauff Mortensen's colleagues at Salling Group?

Jonas Rauff Mortensen's colleagues at Salling Group include Sebastian Bjødstrup, Anne Larsen, Hanne Østergaard Andersen Wandahl, Malene Rytter, and Tony Moreaux Charon.

How can I contact Jonas Rauff Mortensen?

You can use AeroLeads to view verified contact signals for Jonas Rauff Mortensen at Salling Group, including work email, phone, and LinkedIn data when available.

What schools did Jonas Rauff Mortensen attend?

Jonas Rauff Mortensen holds Master Of Science (M.Sc.), Service Systems Design | Media Technology from Aalborg University Copenhagen.

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