Quality Assurance Chief
Bogotá D.C., Colombia
In charge of the Quality Assurance System, as well as the maintenance of the IOSA certifications in both organizations (LATAM Airlines Colombia and LATAM Cargo Colombia) through the design and implementation of safety and quality procedures, and system performance analysis through KPI. The annual program of internal and external audits and inspections in all operational areas under the scope of IOSA, verifying compliance with local regulations and internal procedures; monitoring the effectiveness of corrective and preventive actions to the system, documents, and records of controls. Development of quality newsletters. AQD software. Coordination with auditing entities approved by IATA, contracts, and logistical arrangements. Advice on the Quality Management System for non-operational areas and preparation and supervision of the assigned budget.1. Comply with the regulatory requirements and internal standards (Processes, Procedures, and Practices) established2. Ensure compliance with the IOSA standards in the different disciplines of the company.3. Monitoring the audit program and training auditors in the different operational areas.4. Ensure Quality and Safety in operational areas, by planning and conducting audits, inspections, and management control.5. Coordination with audit organizations approved by IATA, contracts, and logistic arrangements