Jonatan Bolanos

Jonatan Bolanos Email and Phone Number

Sales/ Customer service experiencedTech support-HSIA/IPTV/VOIPProject management, reporting, ticketing system and also experienced in debt collections. @ Guest.Tech
Jonatan Bolanos's Location
Guatemala City, Guatemala, Guatemala, Guatemala
About Jonatan Bolanos

2022 Nearsol - Collections Specialist*Making outbound calls to let customers knowthey were past due.*Collect payments from customers.*Follow up with customers’ accounts.Guest Tek Interactive Entertainment, S.A2019 Network Specialist (High speedinternet/TVIP)*Programming LAN equipment*Provide solutions to brake fix Scenarios*Responsible to follow up existing cases*Provide results of schedule monitoring for clients* Work on live brake/fix scenarios.* Port confifiguration for existing VLAN’s*Troubleshoot of switches, TV boxes and Accesspoints2018 Senior Network Analyst*Point of contact for staff’s* In charge of GPNS monitorings*Point of contact between difffferent levels ofsupport.*Schedule and management of existing cases(tickets)* Maintain constant and effective communicationwith internal and external clients.*Manage internal ticketing.

Jonatan Bolanos's Current Company Details
Guest.Tech

Guest.Tech

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Sales/ Customer service experiencedTech support-HSIA/IPTV/VOIPProject management, reporting, ticketing system and also experienced in debt collections.
Jonatan Bolanos Work Experience Details
  • Guest.Tech
    Analista De Sistemas Sénior
    Guest.Tech
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  • Nearsol
    Debt Collector
    Nearsol Feb 2021 - Present
    Guatemala, Guatemala
    Empathetic debt collector skilled in communication and negotiation. Committed to resolving debts with professionalism and respect
    View

Frequently Asked Questions about Jonatan Bolanos

What company does Jonatan Bolanos work for?

Jonatan Bolanos works for Guest.tech

What is Jonatan Bolanos's role at the current company?

Jonatan Bolanos's current role is Sales/ Customer service experiencedTech support-HSIA/IPTV/VOIPProject management, reporting, ticketing system and also experienced in debt collections..

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