Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Jonatan Certain is listed as Bilingual Systems Engineer | SaaS Implementation Expert | Project Management & Technical Support Specialist | Passionate About Driving Innovation & Customer Success based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Jonatan Certain.
Jonatan Certain previously worked as Implementation Consultant at Touchbistro and Bilingual Product Support Technician at Touchbistro. Jonatan Certain holds Computer Systems Technician - Network Systems, Computer Systems Networking And Telecommunications from Mohawk College.
👋 Nice to meet you! I'm Jonatan Certain, a bilingual Implementation Consultant and Systems Engineer with a proven track record in SaaS implementations, network infrastructure, and technical project management. My passion lies in helping organizations achieve their business goals by delivering seamless technology solutions and empowering teams through tailored training and support.🌐 With extensive experience in network infrastructure planning, information security, and client-facing technical services, I specialize in driving operational efficiency and customer satisfaction. My expertise extends to website and network administration, where I’ve optimized business systems and enhanced digital experiences for clients such as Avant Gallery in New York.💻 Technical Expertise:SaaS Implementation and Project ManagementProgramming: Python, SQL, PHP, PowerShell, JavaScript, HTML/CSSBusiness Intelligence Tools: Power BIMultilingual Support: Fluent in English and SpanishI thrive in collaborative environments, working closely with cross-functional teams to design and deliver solutions that meet unique business needs. My ability to simplify complex systems has resulted in higher adoption rates and reduced post-implementation support requests by up to 25%.🎯 What sets me apart?Over 200 successful project deployments with a 96% on-time completion rate.A passion for bridging the gap between technology and business goals.A commitment to continuous learning and leveraging new technologies to solve real-world challenges.Outside of work, I enjoy traveling, exploring international cuisines, and indulging in video games as a way to stay creative and sharp.Let’s connect and explore how we can work together to drive business innovation and customer success! 🌟
A career timeline built from the work history available for this profile.
Toronto, Ontario, Canada
Spearheaded the implementation of TouchBistro software for clients, reducing deployment time by 20%. Led cross-functional teams to customize solutions based on client needs, achieving a 25% reduction in support requests. Delivered client-focused training sessions, ensuring optimal use of the platform and achievement of business goals. Provided ongoing.
Toronto, Ontario, Canada
Delivered bilingual technical support, resolving complex SaaS-related issues for customers. Collaborated with product teams to improve platform reliability, leading to faster issue resolution. Tracked and managed client interactions using CRM systems, maintaining high-quality service standards.
New York, United States
Managed and optimized website performance to ensure a seamless user experience by maintaining, updating, and troubleshooting site functionality.Evaluated and implemented ADA (American Disabilities Act) compliance standards by conducting accessibility audits, developing detailed work plans, and executing necessary updates to ensure inclusivity for users.
St Catharines, Ontario, Canada
Support clients by answering questions, solving tecnical problems and handling orders.Talk with customers over the phone and offer digital support.
Miami, Florida, United States
Ensured full website functionality by proactively monitoring performance, managing server operations, and addressing technical issues to maintain optimal uptime and reliability.Managed and updated website content, creating and publishing new web pages aligned with business needs and user expectations.Diagnosed and resolved errors, implementing system.
Designed and developed software solutions using programming languages such as PHP, PL/SQL, and JavaScript, ensuring scalability and efficiency.Created and managed databases, implementing robust data structures to support business processes and software functionality.Supervised software development projects, providing guidance to developers, resolving.
Expert knowledge of networks and connectivity. Experience installing and configuring computer operating systems, server operating systems.
Quick answers generated from the profile data available on this page.
Jonatan Certain is listed as Bilingual Systems Engineer | SaaS Implementation Expert | Project Management & Technical Support Specialist | Passionate About Driving Innovation & Customer Success.
Jonatan Certain is based in Toronto, Ontario, Canada.
Jonatan Certain has worked for Touchbistro, Avant Gallery, Canada Bread Company, Limited, Sitel Teleservices Canada, Inc., and Lamuse Restaurant & Cafe.
You can use AeroLeads to view verified contact signals for Jonatan Certain, including work email, phone, and LinkedIn data when available.
Jonatan Certain holds Computer Systems Technician - Network Systems, Computer Systems Networking And Telecommunications from Mohawk College.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contactsCheck these profiles if this is not the Jonatan Certain you were looking for.
