Jonatan Luis Caetano Fernandes Email & Phone Number

I have a degree in Accounting and have worked in the financial sector.My Hard skills are:▪ Payment analysis; Examining and evaluating a company's financial transactions to ensure that payments are made efficiently, securely and in accordance with established policies.▪ Financial reports; Preparing documents that present information about the company's financial situation. Providing an overview of the company's financial health, performance and prospects. Through Excel or using Financial Management Systems.▪ Risk, Fraud and Money Laundering Analysis; Developing strategies and Analyzing potential threats to the company's financial and operational integrity. Assessing the probability and impact of risks, monitoring and reviewing risks continuously.▪ Customer Relationship Management (CRM); Focus on improving customer experience, satisfaction, loyalty and acquiring new customers.▪ Customer Support; Solving customer problems and questions with empathy and effective communication, focusing on customer satisfaction and loyalty.▪ Payment Systems; Extensive experience in various types of payment systems, components, processes, technologies and benefits for customers.▪ Cash flow, accounting analysis and taxes; Accurate analysis of the movement of inflows and outflows of financial resources, together with accounting reports, to always be up to date on the company's financial health.My Soft skills are:▪ Problem solving;▪ Proactivity;▪ Assertive communication;▪ Teamwork;▪ Organization and time management;▪ Ability to work under pressure;With 10 years of experience in the financial sector, I have developed solid skills in analysis, bank reconciliation, financial reporting analysis, and customer service.My goal as a professional has always been to simplify, streamline, and improve financial reporting, helping with strategic decision-making.A commitment to accuracy and continuous improvement are the pillars that support my professional approach..