Jonatas Santana Email and Phone Number

- Work with Project Managers and Stakeholders to understand System Requirements & End-to-End process flows.- Write documents describing process of the company.- Work with external companies to integrate systems.- Preparing detailed specifications and overseeing development and implementation of solutions, considering the implications of change on the organization.- Preparing guidance documentation for the users of the new systems.- Development of testing cases and follow the testing process.- Leading the review and analysis of the organization’s business intentions, services, processes and information needs to identify changes that lead to business improvements.- Ensure that information is flowing to and from the right people at the right time and secure appropriate expertise within the organization to contribute to project delivery.- Working in Agile environment.- Liaises with management regarding the delivery of process and organizational change.- Liaise with internal and external players and other such stakeholders.- Managing the process of future enhancements/requirements.- Closing off projects / updating and finalizing all documentation.- Provide progress reports for managers accord necessary time.- Day to day reporting to project manager.

- Work as a tester allocate at client`s site (Amil – United Health Group).- Identify crucial system points that can be affected by new systems versions.- Development of tests plan to make sure that the system still working correctly.- Execute manual and automatized tests in the new features.- Execute integration tests with webservices, ensuring data integrity and performance.- Validate accessibility function of websites and internal systems.- Writing, reviewing and executing test plans granting systems workability.

- Management implementation of Hospital Systems.- Perform system compliance analysis with customer needs.- Describe new necessary features to development team.- Test new features before the product was deployed to consumers.- Install software at costumers’ site.- Provide system training to stakeholders.- Advanced Support pos implementation.