Customer Experience Agent
CurrentEngaging with customers to resolve inquiries and deliver expert support across multiple areas, such as disabling cards, verifying documents, and ensuring smooth onboarding with KYC (Know Your Customer) compliance.
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Jonatas Melo is listed as Igaming | Customer Service | Business Administration marketing at kwiff, a company with 33 employees, based in Sliema, Sliema, Malta. AeroLeads shows a matched LinkedIn profile for Jonatas Melo.
Jonatas Melo previously worked as Customer experience agent at Kwiff and Game presenter at Evolution. Jonatas Melo holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, 4 Years from Universidade Unigranrio.
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🎮 Passionate iGaming Professional | 💼 Experienced Game Presenter | 📈 Skilled in Management & Customer Support | 🏢 Background in Administration | Passionate about the iGaming industry, I bring a diverse skill set and extensive experience to the table. With a background as a Game Presenter, I've honed my abilities in captivating audiences and creating immersive gaming experiences. My time in customer support has equipped me with a deep understanding of player needs and effective issue resolution.Moreover, my experience in management roles has provided me with invaluable insights into operational efficiency and team leadership. Whether it's fostering engaging player interactions, ensuring regulatory compliance, or optimizing customer satisfaction, I am dedicated to driving success in every facet of the iGaming landscape.
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Malta
Engaging with customers to resolve inquiries and deliver expert support across multiple areas, such as disabling cards, verifying documents, and ensuring smooth onboarding with KYC (Know Your Customer) compliance.
Malta
As a game presenter, my role revolves around hosting and facilitating various games or competitions. I guide participants through the rules and mechanics, ensuring clarity and fairness throughout the process.-Assisted the Brazilian team (native Portuguese language) and other multicultural teams (English language)-Host and present live games, engaging.
Malta
As a Supervisor, my role encompasses multifaceted responsibilities aimed at optimizing cashier operations and enhancing the overall customer experience within our vibrant retail setting.-Leadership: Through effective communication and fostering a positive work culture -Operations Oversight: I meticulously oversee cashier operations, ensuring smooth and.
Aracaju, Sergipe, Brazil
My role was to support the efficient functioning of the office by handling various administrative tasks, facilitating communication, and ensuring organizational effectiveness.-Office Support: Providing general administrative support such as answering phones, responding to emails, and managing correspondence.-Scheduling: Coordinating appointments, meetings.
Itajaí, Santa Catarina, Brazil
-Delivering comprehensive customer support across various channels, including phone, email, chat, and in-person interactions, addressing inquiries spanning product information, service details, billing concerns, and technical troubleshooting.-Excelling in resolving customer complaints and issues promptly and courteously, consistently aiming for exceptional.
Rio De Janeiro, Brazil
Recruiting, Training, and Supervising Staff: hiring, training, and managing employees to ensure smooth operations and high performance.Budget Management: setting and managing budgets effectively to meet financial goals and allocate resources efficiently.Staffing Rotas: Creating work schedules to ensure adequate staffing levels and coverage during business.
Other employees you can reach at eatongategaming.com. View company contacts for 33 employees →
Karl Engstrom
Colleague at Kwiff
Mitcham, England, United Kingdom, United Kingdom
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SF
Shania Farrugia
Colleague at Kwiff
Malta, Malta
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DA
Duane Acevedo Estrada
Colleague at Kwiff
Marsaskala, Marsascala, Malta, Malta
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SM
Shellion Micallef
Colleague at Kwiff
Valletta, Valletta, Malta, Malta
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SS
Sivakar Siva
Colleague at Kwiff
London, England, United Kingdom, United Kingdom
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AB
Alexander Bray
Colleague at Kwiff
Doncaster, England, United Kingdom, United Kingdom
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LG
Lourenço Guedes
Colleague at Kwiff
Sliema, Sliema, Malta, Malta
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CL
Charles Lee
Colleague at Kwiff
Greater London, England, United Kingdom, United Kingdom
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MA
Max Alexandrov
Colleague at Kwiff
London, England, United Kingdom, United Kingdom
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FF
Fernanda Freitas Amariz Souza
Colleague at Kwiff
Malta, Malta
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Bookkeeping, payroll.
Quick answers generated from the profile data available on this page.
Jonatas Melo works for kwiff.
Jonatas Melo is listed as Igaming | Customer Service | Business Administration marketing at kwiff.
Jonatas Melo is based in Sliema, Sliema, Malta while working with kwiff.
Jonatas Melo has worked for Kwiff, Evolution, La Crema, Porto Publicidade- Marketing Digital E E-Commerce, and Claro Brasil.
Jonatas Melo's colleagues at kwiff include Karl Engstrom, Shania Farrugia, Duane Acevedo Estrada, Shellion Micallef, and Sivakar Siva.
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Jonatas Melo holds Bachelor Of Business Administration - Bba, Business Administration And Management, General, 4 Years from Universidade Unigranrio.
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