Jonatas Melo Email & Phone Number

Sliema, Mt

Malta

Engaging with customers to resolve inquiries and deliver expert support across multiple areas, such as disabling cards, verifying documents, and ensuring smooth onboarding with KYC (Know Your Customer) compliance.

Malta

As a game presenter, my role revolves around hosting and facilitating various games or competitions. I guide participants through the rules and mechanics, ensuring clarity and fairness throughout the process.-Assisted the Brazilian team (native Portuguese language) and other multicultural teams (English language)-Host and present live games, engaging online audiences with energy and enthusiasm.-Foster community interaction through chat, showcasing in-depth knowledge of game rules and strategies.-Collaborate with production and technical teams for seamless live broadcasts.-Exceptional communication and interpersonal skills to create a welcoming and enjoyable atmosphere. As a game presenter, my primary role revolves around hosting and presenting live content for various gaming platforms.

Birkirkara, Malta

Malta

As a Supervisor, my role encompasses multifaceted responsibilities aimed at optimizing cashier operations and enhancing the overall customer experience within our vibrant retail setting.-Leadership: Through effective communication and fostering a positive work culture -Operations Oversight: I meticulously oversee cashier operations, ensuring smooth and efficient processes from start to finish. This includes monitoring cash handling procedures, managing transactional systems, and implementing strategies to streamline workflow and minimize errors.-Training and Development: I equip staff with the skills and knowledge necessary to excel in their roles and deliver top-notch customer service.Customer Focus: At the heart of everything we do lies a commitment to providing exceptional service to our valued customers. I instill this ethos within my team, emphasizing the importance of attentiveness, empathy, and problem-solving to ensure every customer interaction is positive and memorable.-Quality Assurance: With a meticulous eye for detail, I uphold rigorous quality standards to maintain the integrity of our operations and safeguard against errors or discrepancies. Through regular audits and performance assessments, I identify areas for improvement and implement corrective measures as needed.

Aracaju, Sergipe, Brazil

My role was to support the efficient functioning of the office by handling various administrative tasks, facilitating communication, and ensuring organizational effectiveness.-Office Support: Providing general administrative support such as answering phones, responding to emails, and managing correspondence.-Scheduling: Coordinating appointments, meetings, and travel arrangements for executives or staff members.-Data Entry and Record Keeping: Maintaining accurate records, updating databases, and organizing files to ensure efficient data management.-Document Preparation: Drafting and formatting documents, reports, presentations, and other materials as needed.-Meeting Coordination: Assisting in the preparation of meeting agendas, taking minutes during meetings, and ensuring follow-up on action items.-Office Organization: Managing office supplies, equipment, and inventory to ensure smooth day-to-day operations.

Itajaí, Santa Catarina, Brazil

-Delivering comprehensive customer support across various channels, including phone, email, chat, and in-person interactions, addressing inquiries spanning product information, service details, billing concerns, and technical troubleshooting.-Excelling in resolving customer complaints and issues promptly and courteously, consistently aiming for exceptional levels of customer satisfaction and loyalty.-Expertly managing customer queries about account setup, plan modifications, upgrades, and cancellations with precision and clarity.-Proficiently troubleshooting technical challenges related to a diverse range of products and services, encompassing internet connectivity, mobile functionality, and television services, ensuring seamless customer experiences.

Rio De Janeiro, Brazil

Recruiting, Training, and Supervising Staff: hiring, training, and managing employees to ensure smooth operations and high performance.Budget Management: setting and managing budgets effectively to meet financial goals and allocate resources efficiently.Staffing Rotas: Creating work schedules to ensure adequate staffing levels and coverage during business hours.Menu Planning: Developing menus that appeal to customers' tastes, dietary needs, and budgetary considerations.Compliance: Ensuring adherence to licensing, hygiene, and health and safety regulations to maintain legal compliance.Marketing: Promoting the business through various marketing strategies to attract customers and increase sales.Inventory Management: Overseeing stock levels and ordering supplies to maintain adequate inventory and minimize costs.

Bachelor Of Business Administration - Bba, Business Administration And Management, General, 4 Years

Accounting

Bookkeeping, payroll.