Jonathan Phillips Email & Phone Number

Oban, GB

London Area, United Kingdom

EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer.

Dubai, United Arab Emirates

LYT Holdings is building a leading worldwide Healthcare as a Service business. Currently serving over 110,000 HNW members worldwide, we always place our customers at the forefront of our minds and they benefit from a healthcare ecosystem that is carefully designed to provide a persoanalised service, and supported by a Global Network exceeding 1 million.

Scotland, United Kingdom

Main Sequence provides management consultancy to the insurance industry. With a track record of delivering results, and using our deep industry knowledge we assist businesses in identifying areas for optimisation and transformation across the insurance value chain that deliver significant competitive advantage, improvements in Customer satisfaction.

London, England, United Kingdom

Leading the continual development, implementation, embedding and maintenance of the Global Markets’ operational, technology and digital strategy and blueprint ensuring its alignment to group strategy for existing and future operations. Developing process optimisation such as digitalisation and strategic sourcing in collaboration with the Everest group and.

London, England, United Kingdom

At EXL, we’re experts in more than analytics, operations management, and technology. We’re experts in you, and your industry. This gives us the context to look deeper to identify and capitalize on opportunities to outperform. We call it Digital Intelligence: the all-important combination of digital and domain knowledge, human and technology, coming.

Scotland

Main Sequence provides management consultancy to the insurance industry. With a track record of delivering results, and using our deep industry knowledge we assist businesses in identifying areas for optimisation and transformation across the insurance value chain that deliver significant competitive advantage, improvements in Customer satisfaction.

UK

Responsible for:- Designing and standing up a Enterprise wide strategy for Shared Services, fully aligned to the Zurich Brand, Culture and DNA- Engagement with the Regional business units and Group Functions to identify Shared Services opportunities and to manage the transition of these into either Zurich Captive or 3rd Party centres- Delivery of.

Dublin

Key Responsibilities:- To drive the GI Operational Vision & Execution, as well as Global Operations agenda and objectives in EMEA- To implement General Insurance and operations strategy in the areas of operational performance, operational change & transformation, project portfolio management, delivery/sourcing strategy and IT service delivery. - To lead.

London, United Kingdom

Key Responsibilities:- Day-to-day oversight of SME operations across the USA/Canada, Latin America, Europe (UK, Germany), and AsiaPac- Leading operational efficiency and effectiveness programmes, providing direction for strategic change, working closely with the IT/Systems organization for delivery of technology enabled slutions, driving the small business.

Germany

As Director of Operations I led the operational integration of AIG in Frankfurt and the Wueba in Heilbronn. Key results:- Integrating Heilbronn IT development team into the Corporate AIG IT without losing key staff- Realising a broader efficiency target of a 15% reduction in personnel from the integration process- Extending the Wueba’s full-cycle insurance.

Paris Area, France

AIGe was conceived as a ‘plug and play’ IT insurance platform for SMEs. As COO I took over when the project was still in its development and needed clear management and direction. Key responsibilities:- IT and Web Portal development - Operations, including BPO services and the management of Accenture operations. - Rollout in 18-months of the web front end.

London, United Kingdom

Responsible for:- Operational control of all lines of business, managing a team of 260 Operations staff across 10 countries. - Operational Expense Management through operational efficiencies including onshore centralisation, the movement of work offshore, electronic policy issuance, centralised printing, automated renewals, and ‘straight-through.

Key Responsibility:- To transform the Operating Model and IT systems to better serve 2500 brokers across 8 European countries. The operational systems and processes were in some crisis unable to deliver key services that supported the highly prised Masterpiece brand. Key results:- An overhaul of IT systems, print rooms, telephony systems and team.

London, United Kingdom

London, United Kingdom

Accountable for: 5 regional property services directors and 25 regional managers.Key Results: Effected a business turnaround from its poor fragmented state and losing multi-million pounds per annum to a profitable result within 2 years by; designing and implementing a ‘joint venture’ concept between WPS and Woolwich Banks, and reducing costs and maximising.

London, United Kingdom

London, United Kingdom

London, United Kingdom

Ba (Hons), Human Movement

9 O Levels And 3 A Levels