Jonathan Joubert Email & Phone Number

Katy, TX, US

• Led a 15-person team to achieve operational excellence in the US Army.
• Managed employee relations and implemented performance improvement plans.
• Developed and executed training programs to enhance employee skills and productivity.
• Conducted workforce analysis to optimize staffing and resource allocation.

• Developed and delivered leadership training curriculum for 800+ trainees in the US Army.
• Mentored and coached individuals on leadership development, providing constructive feedback.
• Utilized software/tools to track student progress and generate reports for performance assessment.

• Supervised a team of 40 employees, achieving a 30% increase in productivity.
• Developed and implemented training programs to enhance employee performance.
• Conducted performance evaluations and provided coaching and mentorship.
• Ensured adherence to safety and security protocols, preventing incidents.

• Provided exceptional customer service, surpassing satisfaction goals at Banco Santander Puerto Rico.
• Processed 300+ transactions daily with 100% accuracy, showcasing strong attention to detail.
• Achieved a 33% cross-sell percentage through effective product recommendations.
• Adhered to strict security and compliance procedures, ensuring a safe banking environment.