The responsibilities of a promotions assistant, include, but are not limited to:- Acting as the liaison between the station, it listeners and clients.- Assisting in the setup, execution and break down of promotional events, such as sales remotes, concerts, festivals and parades.- Creating and maintain high levels of energy and excitement during client and station branding initiatives.- Operating and maintaining station equipment, including vehicles and sound equipment. - Collecting, organizing and filing sensitive winner and market information.- Capturing and recapping promotional events, using still and video cameras and uploading photos.

• Promoted to management role in less than a year.• Managed a team of 10-12 Customer Service Representatives• Provided customer service/troubleshooting via chat for customers all around the USA • Scheduling in accordance with company guidelines• Conflict resolution to improve customer relations• Maintain consistent call quality from Customer Service Representatives• Responsible for coaching and development of 10+ members• Comfortable in a culturally and linguistically diverse environment

• Maintained and organized important documents and paperwork• Performed all IT responsibilities• Developed methods that saved time and accomplished more; implementation of sku system• Generated marketing emails• Managed inventory• Sales experience