- Effectively recruit, train, and manage new and current admissions staff and campus coordinators to ensure the campus is maintaining high productivity.- Partner with other departments as necessary to finalize the enrollment process, including SAS, SFS, Academic, and the University Registrar’s Office.- Analyze performance and outcome metrics pertaining to campus enrollments and new student start rate in an effort to grow the campus population.- Ensure University admissions standards and ethical expectations are communicated to new employees and upheld at all times.- Ensure all new student inquiries and applications are accurately entered into the University’s Student Information System in a timely manner.- Work with the campus leadership team to schedule new student orientation and online orientation sessions as well as implement other campus directives.

- Interview prospective students to determine if Strayer's program offerings meet the student's educational needs. - Guide students through the application and enrollment process. - Effectively respond to customer inquiries by delivering timely correspondence and exceptional customer service- Coordinate with other departments including Financial services, Academic services, and the Registrar’s office, to finalize the students enrollment.

- Sell financial services to customers, including retirement and investment services, everyday money management services, and financial planning, to ensure long-term financial stability.- Connect customers with portfolio management specialists to develop and evaluate money management strategies such as investment diversification and asset allocation.- Generate positive PR through proactive participation in on-campus community events.- Represent PNC in a managerial capacity at community relations meetings.

- Assisted Veteran borrowers with completing a mortgage loan application.- Provided financial packages that allowed for interest rate reduction and debt consolidation on preexisting mortgages.- Served as a financial advisor for Veteran borrowers looking to be relieved of financial burden.- Assessed borrower’s ability to repay loan through in-depth credit reviews.

- Processed customer transactions efficiently and effectively.- Consulted with customers to create a personal style for individual needs.- Provided customer service through product knowledge.• Merchandised store product and ensured shelves were fully recovered • Provided overview of the benefits of the store’s reward card to customers