Jonathan Adkins's Location
Greater Chicago Area, United States, United States
Jonathan Adkins's Contact Details
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Jonathan Adkins phone numbers
About Jonathan Adkins
Versatile operations executive with exceptional analytical and communication skills, as well as robust experience in operations management.Leadership Experience Includes:Manufacturing LogisticsLaundry OperationsFleet ManagementCall CentersLinen DistributionSoft & Hard Facilities ServicesP & L Accountability Talent Development Hiring, Training, CounselingProgram ImplementationService DesignTroubleshootingA3 Lean MethodologyHuman Resources & Employee RelationsSafety & Emergency Management Programs
Jonathan Adkins Work Experience Details
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Director Of OperationsBbj La TavolaChicago, Il, Us -
Director Of OperationsBbj La Tavola Feb 2022 - PresentNiles, Il, UsCurrently serve as the Director of Operations for BBJ La Tavola, a privately held organization that specializes in artfully designed and curated linen rentalsReporting to the CEO, responsible for overseeing day-to-day operations of the companyLeading, training and developing a team comprised of 7 salaried managers, 10 supervisors and 250 hourly FTEsDirect P&L responsibility for Logistics, Engineering, Fabrication, Laundry, Fulfillment, Production & Quality departments (approx. $30MM)Established quantitative and qualitative metrics, guidelines, and standards by which the company improved operational efficiencies:o Improved net freight, contributing to decrease in cost of goods sold by 40% in one year o Reduced average soiled backlog from 8+ days to <1 o Reduced headcount in operations by 15% & labor spend by 20% through labor optimizationo Secured $232K in savings through multi-year energy hedging agreement with gas & electric suppliero Reduced reported QC concerns to less than 1% of orders fulfilled (75K orders shipped annually)o Enabled sales to grow revenue by 115% in select markets through targeted expansion of local deliverySuccessfully led contract negotiations with 3PL preferred partners on agreements totaling $11M in annual spendLed operations integration efforts (post-acquisition) across the processing plants & warehouses in IL, CA, FL & TXMitigated organizational liability & risk associated with fleet vehicles through implementation of dual-facing dash cams, driver report cards, DVIR technology and safety standardsImproved customer service and satisfaction through targeted quality improvement initiatives, including implementation of SMS delivery notifications & QR codes for product returnsExpanded leadership responsibility to include National Production Services & Show Room facilities management in 2024 (including new construction & uplift projects). -
Director Of Evs, Linen & EpdAdvocate Aurora Health Aug 2017 - Feb 2022Milwaukee, Wisconsin, UsServed as Director of EVS, Linen, and EPD at Advocate Christ Medical Center (749 beds) & Hope Children's Hospital (69 beds)Led a team of approximately 400 hourly team members, servicing the 2.2 million square foot campusFiscal responsibility for $20MMDirected onsite transition of EVS management team from contract to in-house leadership Redesigned 180+ workflows in order to increase productivity of EVS team members and ensure workload equitySuccessfully revamped and rolled out a balanced on/off roster, addressing previous staffing gapsRe-tooled discharge team, mapping labor to accommodate bed demand, assisting in reduction of hospital bypass hoursAchieved Tier 1 team member engagement, while concurrently reducing first-year turnover by 70% Reduced room turnover time by 40%, achieving goal of 60 minutes Executed transformation strategies aimed at reducing operational cost, improving quality and patient satisfaction metrics through A3 “lean” methodologyAssumed leadership of Equipment Processing & Patient Transport Department (EPD) in December 2019 -
Director Of Evs & LinenAdvocate Aurora Health Feb 2016 - Aug 2017Milwaukee, Wisconsin, UsServed as the Director of Environmental Services & Linen for Advocate Sherman Hospital (255 licensed beds)Provided leadership and support to managers, hourly leads and 70 frontline associates, servicing approximately 600K cleanable square feetOversight of linen department, responsible for distribution of 1.8 millions pounds annuallyStrategized and delivered services, while operating within department's budget of $4.2 million annuallyEnsured regulatory compliance with DNV, IDPH, EPA, and OSHA requirementsImplemented systems & programs aimed at improving patient satisfaction, patient safety and associate engagementPartnered with fellow department heads & staff to improve waste segregation practicesServed as Hazardous Materials Officer for facilityParticipated on Physical Environment, Infection Control, Hand Hygiene and Green Team committees
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General ManagerSodexo Mar 2015 - Feb 201692866 Issy Les Moulineaux Cedex 9, FrServed as the Director of EVS/Transport/Linen for Adventist Bolingbrook Hospital (148 beds) and Adventist GlenOaks Hospital (141 beds)Provided leadership and support to 3 managers, HR manager, hourly leads and 80 frontline associates across two sitesResponsible for approximately $4.2 million in managed volumeDeveloped and sustained meaningful relationships, at all levels within the organizationMaintained regulatory compliance with Joint Commission, IDPH, EPA, and OSHAContinuously strived for increased patient satisfaction & employee engagementCreated and maintained Hazardous Waste programs for both facilitiesPartnered with department heads & staff to improve waste segregation and increase sustainabilityParticipated on Environment of Care, Infection Control, & Clinical Quality CommitteesNominated for Sodexo's Tri-Regional Area "Rising Star" Award in FY15 -
Area ManagerAramark Mar 2014 - Mar 2015Philadelphia, Pennsylvania, UsResponsible for multi-site custodial and grounds operations within CPSEnsured delivery of cleanliness standards, compliant with established APPA benchmarkManaged CPS and privatized partner employees, within the guidelines of their respective collective bargaining agreementsAssisted with implementation of Aramark's Quantum Leap program across 560+ sitesDirectly responsible for portfolio containing 3.2 million square feet of cleanable spaceTroubleshoot issues pertaining to service delivery, efficiency and program complianceProvided support, indirect influence, and guidance to counterpartsCultivated and nurtured relationships with clients/administrators across all levels of organization -
Multi-Service Operations Manager (Patient Transport & Src)Sodexo Apr 2010 - Mar 201492866 Issy Les Moulineaux Cedex 9, FrJoined Sodexo as the Custodial Manager for a two-shift operation servicing Benedictine University and the Moser Center (satellite campus) Transitioned to Sodexo's Healthcare Division in July of 2011Accepted new role at Presence Saint Joseph Medical Center, as EVS Operations ManagerResponsible for the coordination of all EVS operations on B&C-shifts at PSJMC, a 450 bed university grade medical centerDirected and mentored 65 hourly employees and one salaried managerCompleted monthly rounds with key contacts, ensuring customer satisfactionPlanned and managed all EVS related projects throughout the 1.2 million square feet facility, including but not limited to floor care and set-ups Ensured compliance with JCHAO, IDPH, Sodexo Gold Check, and UOS StandardsAssumed role as Director of Patient Transport and Service Response in May 2013Responsible for managing 60 FTE department and a salaried Patient Transport ManagerServe as point of contact for all TeleTracking needs, including training & implementationManage employee performance to ensure dispatch and response goals are achievedMonitor productivity/staffing to meet the 25th percentile benchmarking
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Custodial Operations ManagerAramark Oct 2008 - Apr 2010Philadelphia, Pennsylvania, UsResponsible for management of a complex three-shift custodial operation servicing a 1M square feet hotel/conference center as well as a satellite accountProvided quality cleaning services to a large facility containing 155 classrooms, 65 rest rooms, a clubhouse, multiple bars, and an additional satellite office building Managed 40 hourly associates, 2 supervisors, and an assistant managerReported to the Director of FacilitiesGained additional experience in budgeting and forecasting over several millionsDeveloped an improved maintenance work order reporting systemRestructured supply par levels to better meet business demandsCollaborated with other operations mangers to provide exceptional service to the clienteleCovered for Housekeeping Manager in a 1,043 guest room hotel when she was not present
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2Nd Shift Custodial SupervisorGca Services Group Sep 2007 - Oct 2008New York, UsSupervised all the 2nd shift functions of eight buildings within Community Unit School District #300Responsible for the supervision of 30 - 35 hourly employees in a union environmentTraveled to Michigan and assisted with the organization, hiring, and start up of two newly acquired school districtsAssisted Account Manager with payroll, planning, purchasing, and weekly operations reportingAssumed Account Manager duties when he/she was not presentHeld communications on daily basis with the client and upper level managementMaintained accurate discipline, attendance, and personnel recordsProvided coverage and assistance to fellow
Jonathan Adkins Skills
Team Building
Leadership
Operations Management
Customer Service
Facilities Management
Customer Satisfaction
Training
Hiring
P&l
Contract Management
Coaching
Contract Negotiation
Budgets
Process Scheduler
Purchasing
Sales
Management
Strategic Planning
Team Leadership
Program Management
Account Management
Human Resources
Employee Relations
Forecasting
Healthcare
Inventory Management
Housekeeping Management
Hospitality
Project Planning
Budgeting
Time Management
Environmental Services Management
P&l Responsibility
P&l Accountability
New Business Development
Long Term Customer Relationships
Hospitals
Higher Education
Facilities Operations
Start Ups
Hospitality Management
Employee Training
Performance Management
Process Improvement
Recruiting
Change Management
Leadership Development
A3 Thinking
Lean Thinking
Employee Engagement
Employee Turnover
Jonathan Adkins Education Details
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Aurora UniversityGeneral -
Waubonsee Community CollegeBusiness
Frequently Asked Questions about Jonathan Adkins
What company does Jonathan Adkins work for?
Jonathan Adkins works for Bbj La Tavola
What is Jonathan Adkins's role at the current company?
Jonathan Adkins's current role is Director of Operations.
What is Jonathan Adkins's email address?
Jonathan Adkins's email address is ja****@****ell.net
What is Jonathan Adkins's direct phone number?
Jonathan Adkins's direct phone number is +181576*****
What schools did Jonathan Adkins attend?
Jonathan Adkins attended Aurora University, Waubonsee Community College.
What skills is Jonathan Adkins known for?
Jonathan Adkins has skills like Team Building, Leadership, Operations Management, Customer Service, Facilities Management, Customer Satisfaction, Training, Hiring, P&l, Contract Management, Coaching, Contract Negotiation.
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