Jonathan Adkins Email & Phone Number

Chicago, Il, Us

Niles, Il, Us

Currently serve as the Director of Operations for BBJ La Tavola, a privately held organization that specializes in artfully designed and curated linen rentalsReporting to the CEO, responsible for overseeing day-to-day operations of the companyLeading, training and developing a team comprised of 7 salaried managers, 10 supervisors and 250 hourly FTEsDirect P&L responsibility for Logistics, Engineering, Fabrication, Laundry, Fulfillment, Production & Quality departments (approx. $30MM)Established quantitative and qualitative metrics, guidelines, and standards by which the company improved operational efficiencies:o Improved net freight, contributing to decrease in cost of goods sold by 40% in one year o Reduced average soiled backlog from 8+ days to <1 o Reduced headcount in operations by 15% & labor spend by 20% through labor optimizationo Secured $232K in savings through multi-year energy hedging agreement with gas & electric suppliero Reduced reported QC concerns to less than 1% of orders fulfilled (75K orders shipped annually)o Enabled sales to grow revenue by 115% in select markets through targeted expansion of local deliverySuccessfully led contract negotiations with 3PL preferred partners on agreements totaling $11M in annual spendLed operations integration efforts (post-acquisition) across the processing plants & warehouses in IL, CA, FL & TXMitigated organizational liability & risk associated with fleet vehicles through implementation of dual-facing dash cams, driver report cards, DVIR technology and safety standardsImproved customer service and satisfaction through targeted quality improvement initiatives, including implementation of SMS delivery notifications & QR codes for product returnsExpanded leadership responsibility to include National Production Services & Show Room facilities management in 2024 (including new construction & uplift projects).

Milwaukee, Wisconsin, Us

Served as Director of EVS, Linen, and EPD at Advocate Christ Medical Center (749 beds) & Hope Children's Hospital (69 beds)Led a team of approximately 400 hourly team members, servicing the 2.2 million square foot campusFiscal responsibility for $20MMDirected onsite transition of EVS management team from contract to in-house leadership Redesigned 180+ workflows in order to increase productivity of EVS team members and ensure workload equitySuccessfully revamped and rolled out a balanced on/off roster, addressing previous staffing gapsRe-tooled discharge team, mapping labor to accommodate bed demand, assisting in reduction of hospital bypass hoursAchieved Tier 1 team member engagement, while concurrently reducing first-year turnover by 70% Reduced room turnover time by 40%, achieving goal of 60 minutes Executed transformation strategies aimed at reducing operational cost, improving quality and patient satisfaction metrics through A3 “lean” methodologyAssumed leadership of Equipment Processing & Patient Transport Department (EPD) in December 2019

Milwaukee, Wisconsin, Us

Served as the Director of Environmental Services & Linen for Advocate Sherman Hospital (255 licensed beds)Provided leadership and support to managers, hourly leads and 70 frontline associates, servicing approximately 600K cleanable square feetOversight of linen department, responsible for distribution of 1.8 millions pounds annuallyStrategized and delivered services, while operating within department's budget of $4.2 million annuallyEnsured regulatory compliance with DNV, IDPH, EPA, and OSHA requirementsImplemented systems & programs aimed at improving patient satisfaction, patient safety and associate engagementPartnered with fellow department heads & staff to improve waste segregation practicesServed as Hazardous Materials Officer for facilityParticipated on Physical Environment, Infection Control, Hand Hygiene and Green Team committees

92866 Issy Les Moulineaux Cedex 9, Fr

Served as the Director of EVS/Transport/Linen for Adventist Bolingbrook Hospital (148 beds) and Adventist GlenOaks Hospital (141 beds)Provided leadership and support to 3 managers, HR manager, hourly leads and 80 frontline associates across two sitesResponsible for approximately $4.2 million in managed volumeDeveloped and sustained meaningful relationships, at all levels within the organizationMaintained regulatory compliance with Joint Commission, IDPH, EPA, and OSHAContinuously strived for increased patient satisfaction & employee engagementCreated and maintained Hazardous Waste programs for both facilitiesPartnered with department heads & staff to improve waste segregation and increase sustainabilityParticipated on Environment of Care, Infection Control, & Clinical Quality CommitteesNominated for Sodexo's Tri-Regional Area "Rising Star" Award in FY15

Philadelphia, Pennsylvania, Us

Responsible for multi-site custodial and grounds operations within CPSEnsured delivery of cleanliness standards, compliant with established APPA benchmarkManaged CPS and privatized partner employees, within the guidelines of their respective collective bargaining agreementsAssisted with implementation of Aramark's Quantum Leap program across 560+ sitesDirectly responsible for portfolio containing 3.2 million square feet of cleanable spaceTroubleshoot issues pertaining to service delivery, efficiency and program complianceProvided support, indirect influence, and guidance to counterpartsCultivated and nurtured relationships with clients/administrators across all levels of organization

92866 Issy Les Moulineaux Cedex 9, Fr

Joined Sodexo as the Custodial Manager for a two-shift operation servicing Benedictine University and the Moser Center (satellite campus) Transitioned to Sodexo's Healthcare Division in July of 2011Accepted new role at Presence Saint Joseph Medical Center, as EVS Operations ManagerResponsible for the coordination of all EVS operations on B&C-shifts at PSJMC, a 450 bed university grade medical centerDirected and mentored 65 hourly employees and one salaried managerCompleted monthly rounds with key contacts, ensuring customer satisfactionPlanned and managed all EVS related projects throughout the 1.2 million square feet facility, including but not limited to floor care and set-ups Ensured compliance with JCHAO, IDPH, Sodexo Gold Check, and UOS StandardsAssumed role as Director of Patient Transport and Service Response in May 2013Responsible for managing 60 FTE department and a salaried Patient Transport ManagerServe as point of contact for all TeleTracking needs, including training & implementationManage employee performance to ensure dispatch and response goals are achievedMonitor productivity/staffing to meet the 25th percentile benchmarking

Philadelphia, Pennsylvania, Us

Responsible for management of a complex three-shift custodial operation servicing a 1M square feet hotel/conference center as well as a satellite accountProvided quality cleaning services to a large facility containing 155 classrooms, 65 rest rooms, a clubhouse, multiple bars, and an additional satellite office building Managed 40 hourly associates, 2 supervisors, and an assistant managerReported to the Director of FacilitiesGained additional experience in budgeting and forecasting over several millionsDeveloped an improved maintenance work order reporting systemRestructured supply par levels to better meet business demandsCollaborated with other operations mangers to provide exceptional service to the clienteleCovered for Housekeeping Manager in a 1,043 guest room hotel when she was not present

New York, Us

Supervised all the 2nd shift functions of eight buildings within Community Unit School District #300Responsible for the supervision of 30 - 35 hourly employees in a union environmentTraveled to Michigan and assisted with the organization, hiring, and start up of two newly acquired school districtsAssisted Account Manager with payroll, planning, purchasing, and weekly operations reportingAssumed Account Manager duties when he/she was not presentHeld communications on daily basis with the client and upper level managementMaintained accurate discipline, attendance, and personnel recordsProvided coverage and assistance to fellow

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate Of Arts - Aa, Business