Jonathan Alas Email & Phone Number

Little Elm, Tx, Us

Ontario, California, United States

Ontario, California

Ontario, California

La Puente, California

•Process customer orders and ensure on-time delivery to end consumers•Communicate with national and international customer and vendors to improve products to meet customer needs•Work with cross-functional teams to create new content for company website and upload images.•Test products, confirm specifications and write content•Work with product development team to design and update our customer webpages on Amazon, Office Max, and Jet•Communicate with customer base to provide updates on new product lines, email campaigns, and special offers.•Work with internal teams to ensure the quality and marketing of products was as projected•Actively search for opportunities to improve cross-functional areas to provide optimum customer service.•Help customers with Technical needs and questions on different product sku’s and advised on the best method for installations and inquiries on proper use of products via phone, chat and email for reviews based on customer feedback.•Involved in reviewing project timelines to spec new products including writing and testing out product specifications.•Secured several large revenue projects with USAF, Alaska Airlines, and local school districts to provide them with custom products tailored to fit their business needs.•Travel as needed to promote our products, provide clarity on technical concerns, generate targeted sales.

Rancho Cucamonga, California

•Helped customers with Technical needs and questions on over 7,500 different product sku’s and advised on the best method for installations and or inquiries on proper equipment use•Used various software programs such as Live Person and Sales Force to chat and respond with customers within 20-30 second response times as well as responded via phone and email for reviews based on customer feedback•Updated customer quotes and served as interim International Sales Manager as needed•Responsible for time management on several product introduction projects, organizing cross-functional team meetings and preparing status presentations as well as assisted with employee training•Worked with Sales team to meet project deadlines on new products as well as traveled to Europe and South America for vendor training and presentations of newly released products to increase sales and solidify our B2B and B2C relationships•Processed customer POs for both inside sales and outside sales teams to secure orders and meet sales goals•Translated various documents such as product catalogs and other pamphlets and line cards to send and support various customers in Latin America to help improve relations•Traveled to various states and countries to assist with our Exhibits such as E3, NAMM, CEDIA, Interop, CES, Infocomm (US, Mexico, Colombia, Brazil, etc.), Casbo, Tasbo, Grainger Exhibitor Show, etc.•Responsible for booth set up at different conventions - from 50x60 sized down to 10x10’s; running all installations for electrical devices for exhibition and making planograms for all exhibited products•Responsible for maintaining strong communication with various departments in order to gather information needed for various sales projects •Reestablished accounts in the Central US region whom did not have a sales representative in over a year•Contributed to 8% increase in the first month to regional sales with continuing improvements in Central US including Gaming Giant NC Soft

Ontario California

•Responsible for providing administrative support to various departments including Student Finance Management and Director level requests or projects•Responsible for the database updates to keep student records up to date - Software used included WebNow and CampusVue•Schedule appointments and coordinated events for advisors and students•Assisted students with testing modules and registration paperwork•Verified accuracy of data, combining data from various systems and other spreadsheets to generate reports•Responsible for generating financial reports for student accounts•Maintained good communication with various departments in order to gather information needed for student files to update database•Responsible for maintaining confidentiality of all student documentation•Additional responsibilities included daily data entry, scanning, recording, emailing, making phone calls, filing, labeling, and various other projects assigned by various departments

West Valley, Utah

•Responsible for daily warehouse activities in support of Sales operations•Placed large orders for a variety of produce and ensured we had proper inventory levels•Provided the sales department with various inventory and finance reports•Ensured produce was sold on time and efficiently to reduce cost of product expiration•Maintained daily communication with the shipping and receiving departments to ensure compliance of proper produce storage and temperature levels•Responded to daily inquiries from consumers, customers, and internal departments•Provided support to internal customers to meet on time delivery•Provided and maintained a variety of excel reports regarding our inventory, expenses, product rotation, and shipments

Fontana And South Gate California

• Assisted with daily office activities in support of company operations• Verified and updated reports regarding company production, parts consumption, and inventory levels• Maintained records demonstrating compliance with all OSHA safety standards and EPA regulations• Answered telephones and responded to inquiries and assisted with cross-functional projects• On-site assistant to HR; dealt with daily issues, documentation, personnel concerns, translated as needed• Provided on-site computer networking solutions, assisted with computer installations, and routine maintenance on various equipment