Jonathan Alferez Email & Phone Number

Taguig, National Capital Region, Philippines

Philippines

Currently, I work in the PTP area with high experience in SAP, S4 HANA, SNOW, F&A, OTC, RTR and QAC, with responsibility for updating, verifying and recording invoices for suppliers, payment verification, tax analysis and local and foreign billing withholdings. .audit of the processes and correct procedure of analysts and finance agents with management of KPIs and metrics.financial reports and analysis of project implementation strategies for migration processes from other countries to projects in the Philippines for Spanish-speaking companies.

Manila

Maersk Line, a shipping company, with an experience of around 4 years in the financial area, holding Latin America countries and USA customers. managing accounts receivable from the company's clients including all the knowledge of the shipping industry: handling of tariffs, freights, charges, collect and prepaid, demurrage and detention, logging of disputes and follow-up of disputes, reconciliation of accounts, handling of third parties companies, meetings with management and administrative areas focused on the commercial area, customer service and financial. provide billing information to clients, outgoing and incoming calls for both collection and reconciliation of payments. Experience in management and control of KPI's, process control, preparation of financial reports and shipping control. high sense of companionship and commitment to my responsibilities and work under pressure.

Bogotá, Bogotá D.C. Department, Colombia

It was a contract to work with the Government and a growth opportunity that performed the following activities:Provide preventive and corrective technical support for Telefonica Telecom employees, perform remote access, verify tickets organize and schedule visits for the maintenance of computers and printers.answer calls from company employees in all offices in Colombia and Spain for IT service.Security protocols and NetworksSupport in Windows XP, 7,8,8.1 and Windows 10 operating systemsmanagement and monitoring of results and KPI`sremote control and call control with HP manageretc.

Bogotá D.C. Area, Colombia

Manage internally the area of security and support for the company's employees, perform the control and administration of the databases in Canada and Bogotá - Colombia, with level protocols for the oil and fossil energy business. Maintain constant communication with the IT team in Canada and Mexico to synchronize databases and servers.contact and provide support to customers and partners of the company, verify contracts and tenders for infrastructure construction projects and businesses within the oil and gas market.verify statements of account, contact suppliers and other services that the company and employees require in local offices and oil extraction plants or pipeline and gas infrastructure.

Bogotá D.C. Area, Colombia

Provide technical support to customers and employees of the company, preventive and corrective support in software and hardware, perform remote access through the services of Teamviewer and HP remote service.perform cleaning and maintenance of computer equipment, maintenance and monitoring of networks and routers.Support in operating systems such as Windows XP, 7, 8, and Windows 8.1.support and maintenance of Apple equipmentinstallation and configuration of emails and assignment of users with registration in the corporate or private network.maintenance and installation of software and applications.repair of printers.during my experience in the company I had the opportunity to coordinate projects and directly manage the help desk services for companies such as:Panasonic ColombiaSamsung ElectronicsRehesa S.A

Systems And Information Engineer, Computer Technology/Computer Systems Technology, Systems And Information Engineer

Activities and Societies:Professional with capacity to Investigate, diagnose, design build evaluates, audit and maintain computer systems.

Bachelor'S Degree In Computer Science, Professional In Support Help Desk For The New Technologies

repair and maintenance in electronic devices with emphasis on strategies for the prevention and correction of hardware and software..

Electronic Technology, Professional In Software And Programmer In Microchip

Engineer'S Degree, Computer Technology/Computer Systems Technology, Systems And Information Engineer

Activities and Societies: Software and Hardware supportProfessional with capacity to Investigate, diagnose, design build evaluates, audit.