Key Achievements:- Successful negotiation and closure of 20-year service contracts in Japan and South Korea.- Successful negotiation and closure of 5-year service contracts in Japan and India.- De-scoping and risk mitigation of service contracts in India.Responsibilities:•Key stakeholder and lead negotiator of Service Contracts.•Providing commercial strategy and contractual guidance of Service Contracts. •Management of contractual and commercial topics within… Show more Key Achievements:- Successful negotiation and closure of 20-year service contracts in Japan and South Korea.- Successful negotiation and closure of 5-year service contracts in Japan and India.- De-scoping and risk mitigation of service contracts in India.Responsibilities:•Key stakeholder and lead negotiator of Service Contracts.•Providing commercial strategy and contractual guidance of Service Contracts. •Management of contractual and commercial topics within APAC.•Mentoring of the APAC Service Contract team.•Alignment with senior management on sales and commercial strategies. Show less

Key Achievements:- Starting up the Supplier Support Management team in APAC- Performance audit of key suppliers in-region- Joint customer visit with supplier- Onsite contract awareness training for customersResponsibilities:Supplier Management (Asia Pacific)• Oversee the performance metrics of 3 key suppliers; spares and repair deliverables, reliability, quality, and cost.• Monthly review with suppliers to monitor performance and follow-up on improvement… Show more Key Achievements:- Starting up the Supplier Support Management team in APAC- Performance audit of key suppliers in-region- Joint customer visit with supplier- Onsite contract awareness training for customersResponsibilities:Supplier Management (Asia Pacific)• Oversee the performance metrics of 3 key suppliers; spares and repair deliverables, reliability, quality, and cost.• Monthly review with suppliers to monitor performance and follow-up on improvement action plans• Onsite supplier performance audits to facilitate business improvement actions plans.Customer Support (Hong Kong, Taiwan, Japan)• Proactive usage of the Supplier Product Support Agreement to align expectations between customers and suppliers, and drive key deliverables• Regional customer visits to debrief on supplier rating results, and address high priority operational escalations.• Onsite training to customers’ procurement teams on contract awareness and novelties Show less

- Team lead of the Rolls Royce Solutions Team. - Oversees Pattonair’s onsite operations at Rolls Royce Singapore (SATU).- Account management and primary customer focal point.- Presentation and delivery of KPIs to Rolls Royce’s senior management.- Process improvement initiatives to optimize kitting and supply chain operations.- Provision and management of supply chain services for Trent 900 and Trent 1000 engine production.- Managing critical part shortages and ensuring… Show more - Team lead of the Rolls Royce Solutions Team. - Oversees Pattonair’s onsite operations at Rolls Royce Singapore (SATU).- Account management and primary customer focal point.- Presentation and delivery of KPIs to Rolls Royce’s senior management.- Process improvement initiatives to optimize kitting and supply chain operations.- Provision and management of supply chain services for Trent 900 and Trent 1000 engine production.- Managing critical part shortages and ensuring inventories are at optimal levels.- Ensuring zero build stops to allow on-time delivery of production engines to end customers. Show less

Key Achievements:- Recipient of Honeywell Bravo Award for excellent customer service and supportResponsibilities:- Aftermarket sales and sales support (BGA)- Regional account management for APAC operators and MROs- Drive and implement policy improvements to meet current market demands and standards- Customer support and primary liaison- Planner and event coordinator of regional Honeywell conferences- Project lead for APAC commercial policy improvement… Show more Key Achievements:- Recipient of Honeywell Bravo Award for excellent customer service and supportResponsibilities:- Aftermarket sales and sales support (BGA)- Regional account management for APAC operators and MROs- Drive and implement policy improvements to meet current market demands and standards- Customer support and primary liaison- Planner and event coordinator of regional Honeywell conferences- Project lead for APAC commercial policy improvement project.- In-region rotable inventory optimization Show less

Key Achievements:- Recipient of 5 appreciation awards for exceeding customer expectations- Maintenance of excellent customer feedback score via MFA- ACE Associate and Engineering Level B- Promotion from Repair & Design Engineer to IPT LeadResponsibilities:- Lead of the Component and Compressor Airfoil- Management of 3 repair business units in Singapore- Primary technical contact for 3 Singapore business units, SPRO, TOS and AST- Management of business… Show more Key Achievements:- Recipient of 5 appreciation awards for exceeding customer expectations- Maintenance of excellent customer feedback score via MFA- ACE Associate and Engineering Level B- Promotion from Repair & Design Engineer to IPT LeadResponsibilities:- Lead of the Component and Compressor Airfoil- Management of 3 repair business units in Singapore- Primary technical contact for 3 Singapore business units, SPRO, TOS and AST- Management of business units’ sustaining work plan and repair needs. Estimated US$3 million in increased sales and cost savings in 2012 for CTSC.- Repair design and evaluation for PW2000, PW4000, GP7000 and V2500 engines- Project Management and Budget Monitoring- Certified ACE Associate and Engineering Level B (equivalent to Six-Sigma Green Belt) Show less