Responsável pela estratégia comercial e entrega de produtos.Liderança em consultoria focada em dados.

Responsible for creating an integrated ticket management and network equipment monitoring system, integrated with ERPS and URA. The system has recorded over 2 million interactions so far and manages contracts for more than 200 companies. Metro Network is an outsourcing service for telecom companies.

Responsible for designing and delivering products within the Ambipar Bank ecosystem. In 9 months, we developed and delivered 3 products:Eletronic toll collection system, focused on B2B, registered more than 300 car plates in the first 45 days of use, totaling over 10,000 passages in toll booths and parking lots. Corporate Expense Card System, integrated with budget planning, had more than 500 active cards.Electronic Freight Payment System (CIOT), authorized by ANTT (Brazilian National Land Transportation Agency) . When I left, we had delivered a fully functional system integrating the entire Ambipar Bank ecosystem. The freight management module included toll payment tags, prepaid credit cards, payment management, and freight completion control integrated with artificial intelligence and electronic registry.

Responsible for the product, research, and design teams at Elitesoft, including mobile, desktop, and web applications for telecommunications management in Brazil and Latin America. I designed a "subscriber center" solution where end-users could retrieve invoices, set up direct debits, schedule technical visits, and more. I also designed an app for executing service orders that tracked the technician's movements, informed the customer about status changes, and allowed for electronic service order signing on the mobile screen.

As the founder and director of products, I actively participated in product development, sales, and programming at SELF. SELF pioneered self-service kiosk and document verification with OCR, facial recognition, and database checks. We offered integrated financial self-service with payment functions, invoice duplication, debt negotiation, and new plan sales. Our self-service kiosk solution for food sales with a virtual catalog and integrated payment was in use before McDonald's opened its first store with kiosks in Brazil.

Responsible for Billing, CRM and ERP software in a telecommunications company. Manages software development projects.

Consulting in processes, requirements gathering, monitoring of ERP system implementation and reporting.

Monitor the ERP software implementation process, manage the deadline and manage the development of tasks involved in the system implementation process.

Responsible for supervising a team of 10 people in the role of support technicians. Check services, assign tasks, qualify employees, and provide training for customers.

Customer service, software bug testing, customer requisition documents, requirements documentation.