Jonathan Antillon Email & Phone Number

Santa Fe Springs, California, United States

Highly dependable Customer Service Representative with a proven record of meeting deadlines and consistently exceeding performance quotas. Recognized as the highest-rated employee in technical support, I bring a unique ability to read and interpret technical schematics, including engine diagrams and electrical wiring layouts. Skilled in handling challenging customer interactions, I maintain a calm, professional demeanor even in high-stress situations. Detail-oriented and thorough in processing warranty claims, I also regularly assist mechanics by clarifying technical details and ensuring accurate troubleshooting. Known for reliability and punctuality, I am dedicated to delivering exceptional support and maintaining strong customer satisfaction.

Brea, California, United States

Dedicated Quality Control and Production Specialist with extensive experience in ensuring products meet exact manufacturer specifications through rigorous visual and performance inspections for mechanical and electrical projects. Skilled at following detailed procedures to guarantee accurate configuration and shipping, while maintaining well-organized and precise records. Experienced in taking the lead when needed, providing training to peers to boost team productivity and efficiency. Proficient in assisting with audits, Corrective Action Requests, and other Quality Department responsibilities. Well-versed in customer source inspections and knowledgeable in Windows-based computer programs. As a Team Lead and Senior Technician, I’ve improved production processes for major automakers, including General Motors, Chrysler, Ford, and Toyota.