Product Trainer that focuses in the core knowledge of the new hire and existing agents regarding the process.

As a Trainer we are conducting Foundation Skill Training(FST), Product Specific Training(PST), Nesting, Cross-Training, Uptraining, creating product-specific or soft skills modules, and handling admin tasks. In a very flexible nature of work, we are trained to be compassionate and dedicated to our job.

As an Online proctor, we monitor test-takers taking an online exam in the comfort of their homes. We ensure the integrity of the examination and ensure that the test takers are not cheating or committing breaches all throughout the exam period. Online Proctoring can be classified as customer service as well but in a very unique way. We also offer free technical troubleshooting to our customers with their equipment. Flexibility and doing multitasking are a must since we are assisting a maximum… Show more As an Online proctor, we monitor test-takers taking an online exam in the comfort of their homes. We ensure the integrity of the examination and ensure that the test takers are not cheating or committing breaches all throughout the exam period. Online Proctoring can be classified as customer service as well but in a very unique way. We also offer free technical troubleshooting to our customers with their equipment. Flexibility and doing multitasking are a must since we are assisting a maximum of 10 customers at the same time. Show less

As a headteacher, I am responsible for creating schedules for our students and teachers. I manage the daily workflow of the company and ensure that the distribution of classes is equal. I perform admin tasks wherein I audit the remaining workbooks we have. I'm also responsible for the payroll of the teachers.