Jonathan Apodaca Email & Phone Number

San Francisco Bay Area

San Francisco, California

San Francisco Bay Area

• Manage an administrative operations team supporting multiple service lines including document support, shipping, e-discovery, hospitality and facilities management, printer fleet management, and audio/visual support.• Financially manage site operations including monthly forecasts, profit and loss reports, DSO targets, annual budget review, and direct billing to clients.• Function as the facilities manager at the firm and am the main point of contact for facilities requests. • Primary liaison between building management and the firm.• Select vendors and act as main point of contact for firm facilities projects.• Coordinate office moves and assist with space planning initiatives.• Responsible for staffing decisions including hiring, firing, mentoring, and performance management.• Ensure client expectations are exceeded and that HR guidelines and regulations are followed.• Successfully planned and executed two office moves of over 150 employees.• Rebuilt operations staff, improving client relations and elevating service level expectations.Office Services Team Lead (2010 - 2016)