Jonathan Armstrong Email & Phone Number

Pittsburgh, PA, US

Pittsburgh, Pennsylvania, US

thinkUP is Highmark Health's pillar of reinventing our work. As a Sr thinkUP Enablement Consultant, I am an Agile, Innovation, and Human-Centered Design expert for an internal business consulting group looking to reinvent the way they operate. In my prior role, I proved the value of running consulting projects as agile teams as well as using HCD workshops.

Pittsburgh, Pennsylvania, US

• Strategic advisor and lead technical expert for an enterprise agile center of excellence (covering 35,000 employees), as part of an internal consulting group. Primary customers are business (non-technical) areas.
• Created strategy for enterprise transformation, including foundational messaging, training, metrics, hub-spoke partnership strategy, agile framework relevance, and an agile consulting framework. Responsibility for.
• Consult with SVPs and VPs to identify agile opportunities aligned to their needs, determine agile target state, and enable their organization to achieve it.
• Expert advisor on organizational agility; supported definition of this as an enterprise priority.
• In-house agile, HCD, and corporate innovation expert for internal consulting group. Coach or support general business consulting teams in these disciplines.
• Nominated for a Living Proof (cultural) award in 2020Project Highlights:- Reimagine Nursing, a project to reduce nurse burden, freeing nurses to work at the top of their license and thereby increase nurse and patient.

Canonsburg, PA, US

• I was an Agile Coach with creehan & company. I guided their Innovation area through a ground-up Agile transformation and designed and rolled out a SAFe Agile Release Train.Accomplishments:Collaboratively redefined the.
• Story Map, personas, product vision, conceptual design, architecture
• Turned Product Discovery team into a Scrum team to solve inconsistent output
• Guided Product Discovery team to relinquish product ownership to the Scrum delivery team once it has been established, thereby fulfilling the 11th Agile principle.Transformed product delivery to Agile
• Acted as Scrum Master for first cross-functional Scrum team, from early in delivery to product release, to set a gold standard
• Helped Scrum team hit a consistent velocity, then release plan based on a backlog burndown and hit the dates that were set

• HM Health Solutions is the IT Services division of Highmark Health, the leading insurer in the Western Pennsylvania, Delaware, and West Virginia Regions.Responsibilities:
• Coach Directors on Agile transformation for their domains
• Define products, identify Product Owners, create cross-functional teams, reorganize their domain to a matrix model, and create a domain-level work intake team
• Coach the first pilot teams in domains new to Agile and Scrum. This includes:
• Train the teams, Scrum Masters, and Product Owners in all topics related to Scrum, i.e. backlog prioritization, user story writing, creating burndown charts, etc.
• Coach the Scrum Masters and Product Owners to ensure adherence to the Scrum fundamentals and the Agile values and principles.

• HM Health Solutions is the IT Services division of Highmark Health, the leading insurer in the Western Pennsylvania, Delaware, and West Virginia Regions.Scrum Master Responsibilities (5/14 - 11/14):
• Chosen to take over as Scrum Master for the enterprise Agile Development Workstream team. This team supports all pilot Scrum teams by accomplishing enterprise change as the company transitions from waterfall to agile.
• Selected for the IT leadership development program that includes four 6-month rotations across various areas of IT
• Research, analyze, and resolve defects in production portal code (HTML, JavaScript, Java, CSS) that utilizes the Struts framework
• Perform code builds, orchestrate overnight code releases, and otherwise act as release management for portal code
• Work in a 24/7/365 up-time environment, including 24/7 on-call supportPortal Development Team Responsibilities (1/14 - 6/14):

Cranberry Township, PA, US

• Westinghouse Electric Company is a leading global supplier of nuclear energy technology, fuel, and services.Responsibilities:
• Sole IS (Information Services) person for the Global Security department, in charge of overseeing deployment, improvement, maintenance, and retirement of Global Security's information systems
• Guided the Global Security department as its systems and processes became compliant with IS standards: recommending and creating new procedures, creating IS-related documentation, and reviewing existing systems in.
• Second level support for access control and video management systems; first level support for all other IS needs within Global Security, including working with other IS personnel to resolve issues as needed
• Manage small projects from requirements to completion for Global Security systems
• Assist technical architects with information system designs, including peer-checking drafts and reviewing them to ensure they meet business requirements

Graduated Cum Laude with BS in Information Sciences. Finished with a 3.9 GPA overall in courses for this degree.

• Serving Leaders is a Christian nonprofit leadership and organizational development group.Responsibilities:
• Researched and interviewed high-level corporate and non-profit business officers in order to write narrative case studies that show measurable impact from the Leadership Collaborative program, thereby gaining greater.
• Wrote notes on interviewing and writing process to assist future writers and increase efficiency

Bachelor Of Science (Bs), Information Science

Ba, English Writing, Certificate Children'S Literature