Jonathan Arthur Email & Phone Number

Pontypool, GB

Caerphilly, Wales, United Kingdom

• Responsible for co-ordinating, leading and conducting research into new high value construction projects so as to generate additional sales opportunities and revenue for Nuaire.
• Liaise with customers to ascertain project specific information and requirements
• Manage all customer quotation requests accurately and efficiently
• Analyse mechanical specifications, schedules, drawings and schematics
• Corroborate data provided by external research databases: Barbour… Show more Responsible for co-ordinating, leading and conducting research into new high value construction projects so as to generate additional sales.
• Corroborate data provided by external research databases: Barbour ABI and Glenigan

Caerphilly, Wales, United Kingdom

• Employed to provide information to customers on the features and benefits of Nuaire products in order to up-sell them and secure sales.
• Provided technical support, pricing guidance and lead time data to customers
• Prepared formal quotations to maximise value for both customer and the business
• Received and processed orders via e-mail and telephone
• Worked collaboratively with colleagues to provide a comprehensive customer service
• Delivered telephone… Show more Employed to provide information to customers on the features and benefits of Nuaire products in order to up-sell them and secure sales.

Cwmbrân, Wales, United Kingdom

• Required to monitor and enhance the quality of customer service offered throughout the store.
• Recruited, interviewed and inducted new employees in line with staffing requirements
• Mentored inexperienced colleagues through weekly face to face coaching sessions
• Communicated individual-specific training programmes with purpose and enthusiasm
• Promoted exemplary customer service and welcomed the feedback of others

Newport, Wales, United Kingdom

• Tasked with meeting business-led sales, service, standards, people and costs related KPI targets, and the performance management and professional development of employees.
• Line managed 15 members of staff and maintained their confidential employee records
• Communicated company-led changes in order to establish best practice procedures
• Utilised corporate software effectively to mitigate stock loss and improve availability
• Fostered interdepartmental… Show more Tasked with meeting business-led sales, service, standards, people and costs related KPI targets, and the performance management and professional development of employees.
• Fostered interdepartmental collaboration by working closely with fellow managers

Cwmbrân, Wales, United Kingdom

• Accountable for providing professional customer service in person and over the phone.
• Processed sales transactions, issued refunds and replenished stock levels

Ba (Hons), Education, First-Class

Independent Study of the Year 2015

Btec Diploma, Sports Development, Triple Distinction

Student of the Year 2008

Gcses, 11 A - C