Jonathan Avalos Email & Phone Number

New York, United States

o Configured, deployed, and managed Layer 2/3 network devices, including Cisco 3650, 9300, and Nexus switches.o Administered ASA and Firepower firewalls, ensuring secure access via AnyConnect VPN and maintaining FMC for policy management.o Led implementation of BGP and OSPF routing protocols, optimizing traffic flows and ensuring network stability.o Deployed and maintained F5 load balancers (LTM/APM/ASM) to improve application availability and security.o Conducted wireless network planning and deployment using Meraki and Eakhau solutions, ensuring seamless connectivity across multiple sites.

København K, Hovedstaden, Dk

Duties/Responsibilities:•Strong working knowledge in Operating Systems, Networking, MS Active Directory, and Cloud Platforms such as Azure.•Maintain local networks for optimal performance, to include reconfiguring current physical infrastructure within our stores•Troubleshoot hardware and software issues that impact internal systems such as Scan-to-Pay, JOE app, POS and the Lists•Interface with Denmark HQ IT Department as well as third party providers such as All Unite to ensure all equipment is up to date and functioning properly•Perform repairs, replacements and installations of all required hardware and software•Support implementation of company initiatives such as Uber Eats and social media platform integrations•Support expansion initiatives for new store IT infrastructure commissioning•Serve as main point of contact and assigned technician on all IT related tickets across the US

New York, Ny, Us

Strong working knowledge in Operating Systems, Networking, MS Active Directory, and Cloud Platforms such as Azure.Website Accessibility: Depending on need, CUNY Intern can be responsible for DOE School website modifications, websitecreation, and general maintenance.Online support for admin, teachers, students: The intern will be a technology point of contact assisting and troubleshootingissues with Staff/Admin/Students.Data Tracking: Manage and upkeep data tracking systems including technology equipment tracking, ATS, and others asneeded. Helping manage virtual attendance logs, creating online systems via google forms/sheets.Tech Resource Assistance: Create or maintain tech resource lists for admin, teachers, students.Assist in the setup of new computer equipment in classrooms and offices and install the software.Ensure that LCD projectors, smart boards, and other related audio/video equipment are functioning.Troubleshoot hardware and software problems.Configure wireless devices to access the DOE network onsite.Maintain classroom servers and technology equipment inventory.Monitor equipment and work with Help Center to ensure timely repair.Provide assistance in the use of technology equipment.

• Strong working knowledge in Operating Systems, Networking, MS Active Directory, and Cloud Platforms such as Azure.• Troubleshoot technical issues.• Perform minor repairs to equipment and arrange for other servicing needs. • Take a physical inventory of school devices.• Office 365( Microsoft word, excel, power point, outlook) • MacOS and Windows operating systems knowledge.• Articulating with customers like students, administrators, and staff regarding technologies needs of the schools.• High levels of customer service is provided

New York, Ny, Us

Count passengers of the trains for the Long Island Railroad, enter data entry into the databases, provide customers service for the passengers, navigate directions to pinpoint the passengers locations and many more assign tasks.Also solve customers problems & troubleshooting processes involved with technical aspects. IPad troubleshooting and Android troubleshooting. Solved OMNY metrocards problems, Long Island railroad ticketing machines hardware and software. Heavy duty troubleshooting with Operating systems and Mac OS. Again other duties assigned.

Rockville, Maryland, Us

● I am tasked with Interoffice transfer of administrative records● Assist with timekeeping and payroll procedures● Travelling to various assigned locations● Taking a physical inventory of food and supplies● Entering electronic delivery receipts for food and supplies and entering daily meal counts into the reporting system● Packing of grab-and-go meals● Record keeping, incident management, food ordering and prep

New York, New York, Us

● Guide peers in navigating the many different offices on campus ● Facilitate weekly calls with 4 to 5 mentees to ensure their academic success● Implement feedback from supervisor to strengthen advising and support skills● Conduct cold calls to 1,000+ peers to recruit them to the program

Concierge Staff● Assisted patients with arranging appointments and provided navigation directions to help them reach their destinations● Managed schedules of engineers and coordinated and prioritize tasks that need to be accomplished● Maintained the cleanliness of the overall building to ensure hygiene standards

Kitchen Staff● Cleaning of the restaurant and dishwashing● Maintained an atmosphere of enthusiastic customer service resulting in returning patrons● Maintained high standards of cleanliness and sanitation

Bachelor Of Arts - Ba, Computer And Information Systems Security/Information Assurance & Psychology

Associate Of Science - As, Computer Network Technology

Associate Of Science - As, Computer Network Technology