Jonathan B. Email & Phone Number

Newtownabbey, Northern Ireland, United Kingdom

Serving and fulfilling customer requests via the POS system, including lottery, pay point and fuel. Performing ID checks for age restricted goods. Stock replenishment of both long shelf life and perishable goods in line with cold chain policies. Date checks and stock control Handling of high value goods, checking in goods via PDA system / paper dockets.Cleaning and maintenance of shop floor and back areas.

Belfast, Northern Ireland, United Kingdom

Front of house staff member. Taking and fulfilling customer orders including making drinks and preparing meals in line with health and safety policies. Ensuring stock is replenished.Taking payments through the POS system.Cleaning and maintenance of café floor, front of house and kitchen areas.

Belfast, Northern Ireland, United Kingdom

Provide a high level of co-ordination support to meet the high demands of interview scheduling across various areas of the business. This includes arranging and supplying all relevant material for the meeting to all parties in a timely and accurate manner.Taking control of large recruitment campaigns to schedule in all interviews in line with the deadlines set by the business. Building relationships and partnering with recruiters to provide attentive support to complete recruitment campaigns and projects efficiently. Completing weekly audits to help improve wider team performance and client satisfaction. Ensuring candidate’s details are up to date in real time via Taleo (Recruitment ATS). Contributed to the implementation of ISAAC (interview scheduling tool) that replaced the old manual process of booking interviews which helped to increase the performance of the team. Attend weekly team meetings to relay weekly data and updates in relation to interview scheduling. Training new team members. Creating and updating process and training manuals for new starters.

Newtownabbey, Northern Ireland, United Kingdom

Grocery/Shop Floor: Stock replenishment and shop floor maintenance. Regular promotion changes. Assisting and advising customers with queries. Warehouse operator: unloading and loading Tesco delivery lorries within a specific turnaround time. Carrying out safe and legal checks and completed appropriate paperwork. Responsible for receiving and processing high value goods from couriers. Organising stock from deliveries. General warehouse maintenance.Stock control: Scheduling and carrying out stock counts. Processing information on the computer system. Carrying out general stock routines to ensure product availability is high and to reduce daily waste.

Belfast, Northern Ireland, United Kingdom

Intern: focused on call quality assurance for the Santander mortgage department. This analysed customer service from the team to ensure compliance with company guidelines. I then relayed this information weekly to management during a weekly team meeting. The data collected was used to improve customer service and overall team performance.

Bachelor Of Science - Bs, Economics

Level 3 Btec Extended Diploma In Business, Business, Triple Grade Distinction

18 modules across 2 years which included Markets and the Economy, Teams in Business, HR and Accountancy.

Gcse, Various Subjects, 10 Gcse'S Grade A*-C

10 GCSE's Grade A* - C, including Maths, English, Business Studies and ICT.