Jonathan Bailey Email & Phone Number

Hong Kong Sar

Working collaboratively with new partners to provide world-leading services supported by innovative commercial solutions led by big data and analytical insights.

Hong Kong Sar

Established in 1987, Wheeltec was the first Hong Kong based exporter to supply non- leather bags, gifts and accessories in volume to the UK and international markets. With their own well established factories in China and partnership with Italian factories, Wheeltec provides a fully integrated operation in both bespoke design and production, overseeing each stage through to shipping of the product. We pride ourselves on our technical and manufacturing expertise.

Hong Kong Sar

Leading the business development and implementation of CommonCheck in the APAC region. Consulting with governments around the development of Smart Health Card infrastructure to help usher in a new era of digital health where the individual controls, and can actually benefit from their own health information.

Hong Kong Sar

Hong Kong

Led the redesign of airport operations with the development and implementation of the digital enablement strategy. Business case development covered process re-engineering, system data analysis, RFPs, and solution design and delivery. Strategy was rolled out to all 126 ports in the network. Focus was for front line teams to deliver an enhanced customer experience whilst increasing productivity. Implemented a stock taking and ordering solution and a lost property solution that both led to efficiency gains of 50% on previous processes and cost savings of 5million HKD per annum. Both solutions delivered at zero cost, saving 3M HKD from the budget.

Tel Aviv Area, Israel

Established the route between Hong Kong and Tel Aviv. Built a team and commercial presence in the Israeli market from scratch. Launched the port based on a new lean operating model of 15 employees and delivered record breaking results for a new port launch. Route profitability was secured from day one of operating. Exceeded sales targets of 28M USD, FY2017 (target 25M USD), 60M USD, FY2018 (target 55M USD), whilst keeping sales cost flat. Delivered on a brand campaign strategy that established Cathay Pacific in the market and that led to confidence in the board to increase flights from 4 flights a week to daily operations within 12 months.

Hong Kong

Led a project team to revamp the employee experience with particular focus on the onboarding process at Cathay Pacific. Delivered both a digital and offline product to effectively change the way the company manages new employees. The onboarding solution was used by over 500 new joiners to the company in its first year alone. The 'Brushwinger' site enabled 82% of new joiners to make 'a strong contribution to their team' within 3 months and achieved 96% positive brand engagement scores.

Doha, Qatar

Led the shutdown of the operation in Qatar due to business reasons. This involved arranging compensation packages for staff, winding down the financial and legal aspects of the business, and helping 90% of staff relocate and find other roles.

Hanoi

Managed both Cathay Pacific and Cathay Dragon operations in Hanoi and Danang. Led a regional team of 28 people and grew annual revenue to over 30M USD from both passenger and cargo sales. Increased flights from Danang to daily operations and grew cargo sales from Hanoi to record numbers year on year. Exceeded cargo sales target: 20M USD, FY 2014 (target 16M USD), via successful negotiation with key forwarders for block space agreements.

Hong Kong

Board-meeting secretary, speech preparations for staff and the media, special projectsComplaints management

Tokyo, Japan

Developed a business case and 3-5 year strategy required for Cathay Holidays Japan Package Holiday subsidiaryDevised a ‘hands-on’ training program for all future trainees who came to JapanLearnt to speak conversational Japanese.

Hong Kong

Trained in all aspects of passenger airline airport operations including, ticketing and customer service

Hong Kong Sar

International general management professional with 9+ years’ experience as a member of the Swire Group’s executive leadership programme. Swire is a global conglomerate with interests in aviation, property, beverage and shipping industries. Extensive training and qualifications (INSEAD, CIMA, LEAN) in leadership, management, communication, negotiation, accounting, finance and design thinking.

This scheme provided 8 months training between school and university, followed by training and part-time employment during my 3 years at Durham University.The Tax Depreciation role involved conducting site surveys, calculating land values, compiling plant and machinery costings.

Bachelor Of Arts (B.A.), Business And Sociology

Activities and Societies: Football, squash Combined Honours in Social Sciences

Mathematics