Jonathan Bailey Email and Phone Number
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I am a General Manager at City Facilities Management Holdings Ltd, a global leader in facilities management services. I have over 10 years of experience in business development, client relations, and project management across various industries and regions, including Asia Pacific and Middle East.In my current role, I work collaboratively with new partners to provide world-leading services supported by innovative commercial solutions led by big data and analytical insights. I also leverage my skills in process improvement and customer relationship management to ensure high-quality delivery and customer satisfaction. My mission is to create value for our clients and stakeholders, and to contribute to the sustainability and growth of our organization.
City Facilities Management Holdings Ltd
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General Manager Strategic Partnerships - AsiaCity Facilities Management Holdings Ltd Nov 2022 - PresentHong Kong SarWorking collaboratively with new partners to provide world-leading services supported by innovative commercial solutions led by big data and analytical insights.
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Advisor - Sales And Business OpsWheeltec Enterprise Ltd Jan 2021 - PresentHong Kong SarEstablished in 1987, Wheeltec was the first Hong Kong based exporter to supply non- leather bags, gifts and accessories in volume to the UK and international markets. With their own well established factories in China and partnership with Italian factories, Wheeltec provides a fully integrated operation in both bespoke design and production, overseeing each stage through to shipping of the product. We pride ourselves on our technical and manufacturing expertise. -
Regional Manager Client Onboarding ApacThe Commons Project Foundation Dec 2020 - Dec 2022Hong Kong SarLeading the business development and implementation of CommonCheck in the APAC region. Consulting with governments around the development of Smart Health Card infrastructure to help usher in a new era of digital health where the individual controls, and can actually benefit from their own health information. -
Regional Manager ApacGenki International Partners Dec 2020 - Nov 2022Hong Kong Sar -
Head Of Airport Innovation And Digital EnablementCathay Pacific Airways Sep 2019 - Oct 2020Hong KongLed the redesign of airport operations with the development and implementation of the digital enablement strategy. Business case development covered process re-engineering, system data analysis, RFPs, and solution design and delivery. Strategy was rolled out to all 126 ports in the network. Focus was for front line teams to deliver an enhanced customer experience whilst increasing productivity. Implemented a stock taking and ordering solution and a lost property solution that both led to efficiency gains of 50% on previous processes and cost savings of 5million HKD per annum. Both solutions delivered at zero cost, saving 3M HKD from the budget. -
Country Manager IsraelCathay Pacific Airways Dec 2016 - Sep 2019Tel Aviv Area, IsraelEstablished the route between Hong Kong and Tel Aviv. Built a team and commercial presence in the Israeli market from scratch. Launched the port based on a new lean operating model of 15 employees and delivered record breaking results for a new port launch. Route profitability was secured from day one of operating. Exceeded sales targets of 28M USD, FY2017 (target 25M USD), 60M USD, FY2018 (target 55M USD), whilst keeping sales cost flat. Delivered on a brand campaign strategy that established Cathay Pacific in the market and that led to confidence in the board to increase flights from 4 flights a week to daily operations within 12 months.
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Project Lead - Employee ExperienceCathay Pacific Airways Mar 2016 - Dec 2016Hong KongLed a project team to revamp the employee experience with particular focus on the onboarding process at Cathay Pacific. Delivered both a digital and offline product to effectively change the way the company manages new employees. The onboarding solution was used by over 500 new joiners to the company in its first year alone. The 'Brushwinger' site enabled 82% of new joiners to make 'a strong contribution to their team' within 3 months and achieved 96% positive brand engagement scores.
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Country Manager QatarCathay Pacific Airways Aug 2015 - Mar 2016Doha, QatarLed the shutdown of the operation in Qatar due to business reasons. This involved arranging compensation packages for staff, winding down the financial and legal aspects of the business, and helping 90% of staff relocate and find other roles.
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Manager Hanoi And DanangCathay Pacific Airways Mar 2014 - Aug 2015HanoiManaged both Cathay Pacific and Cathay Dragon operations in Hanoi and Danang. Led a regional team of 28 people and grew annual revenue to over 30M USD from both passenger and cargo sales. Increased flights from Danang to daily operations and grew cargo sales from Hanoi to record numbers year on year. Exceeded cargo sales target: 20M USD, FY 2014 (target 16M USD), via successful negotiation with key forwarders for block space agreements.
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Assistant To The Ceo Of Cathay Pacific AirwaysCathay Pacific Airways Aug 2013 - Mar 2014Hong KongBoard-meeting secretary, speech preparations for staff and the media, special projectsComplaints management
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Assistant To General Manager Japan, Cathay PacificCathay Pacific Airways Jul 2012 - Aug 2013Tokyo, JapanDeveloped a business case and 3-5 year strategy required for Cathay Holidays Japan Package Holiday subsidiaryDevised a ‘hands-on’ training program for all future trainees who came to JapanLearnt to speak conversational Japanese.
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Assistant To The General Manager Of Hong Kong International AirportCathay Pacific Airways Aug 2011 - Jul 2012Hong KongTrained in all aspects of passenger airline airport operations including, ticketing and customer service
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Executive Leadership ProgramJohn Swire & Sons (H.K.) Ltd. Aug 2011 - Oct 2020Hong Kong SarInternational general management professional with 9+ years’ experience as a member of the Swire Group’s executive leadership programme. Swire is a global conglomerate with interests in aviation, property, beverage and shipping industries. Extensive training and qualifications (INSEAD, CIMA, LEAN) in leadership, management, communication, negotiation, accounting, finance and design thinking. -
Deloitte Scholar - Tax Depreciation ExecutiveDeloitte Sep 2007 - Jul 2010This scheme provided 8 months training between school and university, followed by training and part-time employment during my 3 years at Durham University.The Tax Depreciation role involved conducting site surveys, calculating land values, compiling plant and machinery costings.
Jonathan Bailey Skills
Jonathan Bailey Education Details
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Business And Sociology -
Manchester Grammar School For BoysMathematics
Frequently Asked Questions about Jonathan Bailey
What company does Jonathan Bailey work for?
Jonathan Bailey works for City Facilities Management Holdings Ltd
What is Jonathan Bailey's role at the current company?
Jonathan Bailey's current role is General Manager | Strategic Partnerships | Business Development.
What is Jonathan Bailey's email address?
Jonathan Bailey's email address is jo****@****fic.com
What is Jonathan Bailey's direct phone number?
Jonathan Bailey's direct phone number is (800) 233*****
What schools did Jonathan Bailey attend?
Jonathan Bailey attended Durham University, Manchester Grammar School For Boys.
What skills is Jonathan Bailey known for?
Jonathan Bailey has skills like Airlines, Customer Service, Business Strategy, Aviation, Management, Research, Airports, Negotiation, Microsoft Office, Microsoft Excel, Powerpoint, International Business Development.
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