Jonathan Bak Email & Phone Number

20+ U.S. Offices, US

London, Greater London, GB

Washington, DC, US

* Participated in the 2024 "Knowing North Korea" workshop with a cohort of 12 participants.* Attained a comprehensive overview of critical topics related to North Korea, including regional dynamics in East Asia, the governance structure of North Korea, and U.S. engagements with North Korea.* Gained practical skill sets to enhance and broaden a career in.

Springfield, MA, US

Facilitated ample support for attorneys, assistants, and staff in all aspects of litigation management including factual investigation, document preparation, trial preparation, and support. * Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs. * Coordinated trial exhibits by organizing materials, writing.

Chicago, IL, US

• Execute comprehensive administrative support for executives and greater team in high-volume state agency office, with oversight for document maintenance, reproduction, and processing.
• Liaised between corporate and divisional work teams, driving transparent communications, process improvements, and streamlined operations across workload.
• Boosted team efficiency by maintaining oversight of files, updating spreadsheets, generating reports, and crafting presentations to support executives.
• Spearheaded team in processing 30K+ applications for financial grant assistance for residents unable to pay their housing due to the COVID-19 pandemic.

Roswell, Georgia, US

• Oversaw day-to-day administrative operations and concierge-level support to team of attorneys, administrative assistants, and paralegals in managing a complex caseload for prestigious law firm servicing the financial.
• Cultivated collaborative relationships with interdisciplinary teams and engaged in strategic planning to overhaul a number of processes, conduct comparative research on quality problems, and drive efficient workflows.
• Established quality standards and standard operating procedures to minimize errors of the team, leading to increased customer satisfaction, retention, and referrals.
• Enhanced monthly document filing goals by up to 30% through the implementation of a new file system.

• Facilitated logistical support for special conference with attendees consisting of 100+ legal professionals nationwide for continuing education conference organizer within the legal industry.
• Delivered top-notch administrative support to office staff, including reception, calendar management, and program, meeting and event planning, ensuring seamless office operations.
• Orchestrated event planning tasks of booking room reservations, preparing agendas, scheduling meetings, organizing spaces and materials, and managing travel arrangements.
• Documented discussions and distributed meeting notes with impeccable timing and accuracy.

Chicago, IL, US

• Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
• Collaborated with Project Manager to reorganize tactics to increase membership
• Sorted and organized materials such as physical files, tracking spreadsheets and reports.
• Maximized productivity by analyzing protocols and identifying areas for improvement.
• Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
• Reported to Project Manager to receive day-to-day tasks and responsibilities.

• Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
• Implemented camp activities fostering physical, social and emotional growth.
• Helped at-risk youths in low-income areas by guiding, mentoring and counseling, as well as encouraging each to achieve personal and spiritual goals.

Master Of Arts - Ma, International Security Studies

Graduate Certificate, International Security Studies

Bachelor'S Degree, Spanish Language And Literature

Spanish Language And Literature