Jonathan Banda Email & Phone Number

Monitored and inspected equipment to ensure proper functioning.Repaired faulty wiring and components of electronic systems.Assisted technicians in the installation, troubleshooting and repair of electronic equipment.Tested new systems for functionality and accuracy.Provided technical support to customers with inquiries related to electronic systems.Maintained records of all service calls and repairs performed.Installed software updates on customer computers and devices as needed.Replaced defective parts in malfunctioning equipment.Assisted engineers with development projects related to electronics.Performed quality assurance tests on newly manufactured products.Collaborated with other departments to ensure smooth operation of production lines.Helped senior technicians complete advanced repairs to equipment, components and systems.

Provided technical support to customers over the phone and in person.Maintained accurate records of service calls, repairs, and parts used.Diagnosed problems and determined solutions for various customer issues.Performed onsite repair of equipment at customer locations.Installed new systems according to manufacturer specifications.Conducted preventive maintenance on a variety of machines and systems.Troubleshot electrical circuits using schematics and diagrams.Replaced worn or damaged parts with OEM replacements as necessary.Inspected equipment for proper operation and safety hazards prior to use.Tested repaired items to ensure functionality before returning them to customers.Assembled components into complete systems following blueprints or other instructions.Resolved software-related issues by troubleshooting programs and applications.Provided training on the safe usage of equipment when needed.Responded quickly to emergency calls from clients needing immediate assistance.Followed all safety protocols while performing work in potentially hazardous environments.Identified potential problems during routine inspections in order to prevent future breakdowns.Communicated with clients for outstanding customer service and to increase repeat business.