LEAD IMPLEMENTATION SPECIALIST, STRATABARE INTERNATIONAL• Install Micros POS systems in Hotels, bars, and restaurants• Manage onsite Implementation team • Configure servers to communicate with all other computers• Configure switches and routers• Properly patch all network cables to correct ports• Troubleshoot all Network/Communications errors between interfaces• Configure server to communicate with FOSSE, OPERA, FSPMS, PMS interfaces• Install remote IP Printers• Configure and program software to perform the way the customer requests• Correct any programming errors• Troubleshoot all software and hardware problems• Teach, and train end users on our systems• Teach and train Ownership and Management on how to interpret information from their system reports• Train new hires on every aspect of this position• Provide Live and post customer support after installation of equipment.

• Learn current customer day to day operations• Familiarize myself with customers current tech stack• Analyze current company metrics• Streamline processes• Improve current company practices by introducing new policies, and technologies to make for a more efficient workplace• Assist in the creation of new policies, update governance manuals, service level agreements, RFP's, and standard operating procedures. • Create simple solutions for complex operational problems, whether it be in a back office or front line• Provide technical support, and solutions to for (Company Confidential), who staff over 650,000 employees, and own over 32,000 restaurants.• Train staff on new procedures• Demonstrate new technology (hardware and software)

• Travel to client’s sites across the US to setup/configure or solve potentially complex problems with wiring of products or configuration issues.• Configure Point of Sales system to customer specifications• Establish communications between POS, Carwash Tunnel controller, Payment Kiosks, and access gates via LAN network• Provide in-person client training on system functions and programming.• Configure PLCs (Programmable Logic Controller) based on company and client, required to controls multiple pieces of equipment.• Terminate Cat5 cables, set up the network,• Field calls or emails from clients who are having trouble with their system.• Troubleshoot technical support issues which may range from networking, computer hardware, computer software, Internet, power, electrical and operator error issues.

• Customer Service• Payroll, Purchasing and accounts payable• Hire, Train, and certify servers and wait staff• Marketing and Promotion for the bar• Bartending, and Cooking• Responsible to ensure overall level of customer service and satisfaction.

• Responsible for overseeing the day-to-day operations of the store• Diagnose, and Troubleshoot PC. Macs, Laptops, Tablets, Cell Phones, and TV’s.• Repair PC’s, Macs, Laptops, Tablets, Cell Phones, and TV’s.• Negotiate with parts vendors for better pricing, Marketing and Promotion for the store• Cell Phone activation• Configure in house network• Hire, Train, and develop new employees.• Responsible to ensure overall level of customer service and satisfaction.

• Oversee the day-to-day operations• Responsible for motivating and working as a team• Responsible for all aspects of maintenance and operations.• Responsible for making sure all inventory is accounted for and facilities are working properly• Responsible for hiring, training and supervising club staff.• Responsible for Marketing and Promoting the club. • Responsible to ensure overall level of customer service and satisfaction.

• Demonstrate automobiles by explaining characteristics, capabilities, and feature • Responsible for Hiring and Monitoring the performance of all used vehicle sales employees. • Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile. • Responsible for staying informed of local auto auction activities, prices and attending auctions on a regular basis. • Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles. • Develops buyers by maintaining rapport with previous customers; • Understand and comply with federal, state and local regulations that affect used-vehicle sales.

• Maintain office services by organizing office operations and procedures; preparing payroll; controlling correspondence; reviewing and approving supply requisitions; assigning and monitoring clerical functions. • Supervise of patient scheduling, registration, financial counseling, medical records, billing and collection, data entry and processing, and cash posting. • Promoting customer service• Interview, hire and train a productive medical office team and conduct performance reviews. • Responsible for effective presentation skills with the ability to articulate complex and key concepts to multiple types of decision makers.• Responsible for exceptional selling and communication skills in order to tenaciously introduce and sell new products and expand growth on new and current product lines. • Accountable for executing marketing activities and promotions in order to maximize sales results, develop and maintain customer relationships as well as participate in networking with customers.