Jonathan Barker Email & Phone Number

Bracknell, England, United Kingdom

London, England, United Kingdom

Windsor

Partnering with all levels of the business (including Operations, Commercial, Sales & Marketing, Finance, Hotel and Technical Services) to deliver the people strategy in line with Resort and Group targets. Coach and develop Senior Managers to drive forward performance, whilst maintaining a consistent business culture. Responsible for all ER case management throughout the employee lifecycle, along with line management of HR and Recruitment Advisors, Payroll and Data compliance.

Windsor, England, United Kingdom

Windsor, Berkshire, United Kingdom

Reading, United Kingdom

First line of contact for all HR related queries throughout the business. To provide advice, guidance and commercially focussed solutions within a shared services team.• Coach and assist managers prior to, during and post ER issues.• Absence Management of all employees, providing advice on relevant courses of action. Management of Long Term Sickness. Ensuring all absences are accounted for, managed and dealt with appropriately. • Design and implementation of guidance documentation to assist Managers in all ER processes, with an aim to up-skill and ensure consistency.• Assist in the development of Company policies and procedures to stay in line with current legislation; focussing on being an employer of choice.• Management of Maternity/Paternity process.• Produce monthly board reports, analysing data to highlight current trends and points of focus (retention, absences, headcount etc.).• Update of Company intranet site.

Sunderland, United Kingdom

First port of call for the North of England, Midlands, Scotland and Head Office; To provide advice and guidance on all ER issues.• To produce and amend contracts for all employees in the region.• Redesign of Return to Work Interview forms.• Regularly update contracts, policies and the Employee Handbook.• Assist in all aspects of the Recruitment process (Screening, Interviewing & Selection).• Implementation of culture change throughout the Company, focussing on the development of employees, ensuring the highest levels of training are given. • Assisted in the redesign and development of induction packs and review booklets for all managers and employees, in line with the change in Company culture and core values.• Development of management guidance on holding Disciplinary, Grievances and Appeals.• Design and development of internet and Social Media Policy.

Melbourne, Australia

The role consisted of providing support to the HR Manager, HR Officer and OH&S Coordinator, whilst pursuing new avenues to enhance the ease of use of all general HR administrative duties.• Interview and Selection of employees, liaising with HR team and supervisors.• Reference checks on all new casual and permanent employees.• Inductions for all new employees (Management, Office and process workers).• OH&S Induction and training of employees.• Residency/Visa checks for all current and new employees.• General Administration duties (Updating policies/procedures, Pay Structure Determination, Residency Checks, Performance Appraisal, Filing etc.).Key improvements/Achievements;• Design and Implementation of Training Matrix, providing user friendly means to monitor and highlight Training needs.• Overhaul of Filing System procedures, ensuring all needed data is available, accessible and up-to-date.• Design of Performance Appraisal spreadsheet, using a ‘traffic light’ system to highlight areas for improvement.

Durham, United Kingdom

To manage, maintain and improve all aspects of the store, from exceptional customer service, increased sales, reduction in waste and theft, employee training and satisfaction. Consistently fulfill weekly and monthly sales targets • Training and Development of District Managers, Store Managers and Store Assistants.• Inductions for District Managers, Store Managers and Store Assistants.• Produce Staff and Management rotas, inputting data into the payroll system.• Conduct Personal Development Plans with employees and management to further improve efficiency and customer service.• Provide detailed Concession Planning for potential staff redeployment.• Health and safety monitoring and training within the store.• Absence Management within the store, reporting to the District Manager.• Undertake initial Disciplinary proceedings as and when required.• Management of store Accounts.Key improvements/Achievements.• Re-design and Development of the Training program for Store Managers.• Employee and Manager Retention within the store and district improved significantly.• Average weekly sales increased by 4% despite 6 new rival store openings around the area.• Inventory loss reduced from 1.2% to 0.6%, saving over 100,000gbp.

Washington

To regulate and control the day-to-day running of the store through staff deployment, monitoring and training. To maximize sales and customer satisfaction through product merchandising, ordering and customer service.• Interviewing and Selection of General Assistants for current and newly established stores (Telephone, one-to-one and group interviews).• Training and Development of General Assistants.• Absence Management, undertaking ‘Return to Work’ interviews with short-term absence.• Undertake weekly and monthly management meetings to highlight and discuss current issues (Sales trends, Performance, Employee issues etc.).Key improvements/Achievements.• Instrumental in the development of employees wishing to progress within the company, spearheading a move to improve the completion rate of employees Training/Development workbooks. The store gained an increase from 15% to over 90% in completed workbooks.• Carried out a promotional campaign to market the stores new product lines by working with local businesses, improving sales by 16% on day of launch.

Msc, Human Resource Management

Ba, Business With I.T.