Jonathan Barker Email & Phone Number

Bracknell, England, United Kingdom

London, England, United Kingdom

Windsor

Partnering with all levels of the business (including Operations, Commercial, Sales & Marketing, Finance, Hotel and Technical Services) to deliver the people strategy in line with Resort and Group targets. Coach and develop Senior Managers to drive forward performance, whilst maintaining a consistent business culture. Responsible for all ER case management.

Windsor, England, United Kingdom

Windsor, Berkshire, United Kingdom

Reading, United Kingdom

• First line of contact for all HR related queries throughout the business. To provide advice, guidance and commercially focussed solutions within a shared services team.
• Coach and assist managers prior to, during and post ER issues.
• Absence Management of all employees, providing advice on relevant courses of action. Management of Long Term Sickness. Ensuring all absences are accounted for, managed and dealt with appropriately.
• Design and implementation of guidance documentation to assist Managers in all ER processes, with an aim to up-skill and ensure consistency.
• Assist in the development of Company policies and procedures to stay in line with current legislation; focussing on being an employer of choice.
• Management of Maternity/Paternity process.

Sunderland, United Kingdom

• First port of call for the North of England, Midlands, Scotland and Head Office; To provide advice and guidance on all ER issues.
• To produce and amend contracts for all employees in the region.
• Redesign of Return to Work Interview forms.
• Regularly update contracts, policies and the Employee Handbook.
• Assist in all aspects of the Recruitment process (Screening, Interviewing & Selection).
• Implementation of culture change throughout the Company, focussing on the development of employees, ensuring the highest levels of training are given.

Melbourne, Australia

• The role consisted of providing support to the HR Manager, HR Officer and OH&S Coordinator, whilst pursuing new avenues to enhance the ease of use of all general HR administrative duties.
• Interview and Selection of employees, liaising with HR team and supervisors.
• Reference checks on all new casual and permanent employees.
• Inductions for all new employees (Management, Office and process workers).
• OH&S Induction and training of employees.
• Residency/Visa checks for all current and new employees.

Durham, United Kingdom

• To manage, maintain and improve all aspects of the store, from exceptional customer service, increased sales, reduction in waste and theft, employee training and satisfaction. Consistently fulfill weekly and monthly.
• Training and Development of District Managers, Store Managers and Store Assistants.
• Inductions for District Managers, Store Managers and Store Assistants.
• Produce Staff and Management rotas, inputting data into the payroll system.
• Conduct Personal Development Plans with employees and management to further improve efficiency and customer service.
• Provide detailed Concession Planning for potential staff redeployment.

Washington

• To regulate and control the day-to-day running of the store through staff deployment, monitoring and training. To maximize sales and customer satisfaction through product merchandising, ordering and customer service.
• Interviewing and Selection of General Assistants for current and newly established stores (Telephone, one-to-one and group interviews).
• Training and Development of General Assistants.
• Absence Management, undertaking ‘Return to Work’ interviews with short-term absence.
• Undertake weekly and monthly management meetings to highlight and discuss current issues (Sales trends, Performance, Employee issues etc.).Key improvements/Achievements.
• Instrumental in the development of employees wishing to progress within the company, spearheading a move to improve the completion rate of employees Training/Development workbooks. The store gained an increase from 15%.

Msc, Human Resource Management

Ba, Business With I.T.