Jonathan Bartelson Email & Phone Number

Denver, Colorado, United States

Denver, Colorado, United States

Greater Denver Area

Englewood, Co

• Managed Virtualization Environment using VMware ESX 3.x, VMware ESXi 4.x and 5.x; VMware vSphere 4.x and 5.x, Virtual Center, VCSA 5.x, VI Client, P2V, vRealize Operations Manager 5.x and 6.x• Installed, configured, administered and troubleshot ESX 3.x, ESXi 4.x and 5.x, vSphere 4.x and 5.x, Virtual Center, VI Client• Created and managed Virtual Machines and templates• Created Clusters for High Availability (HA) and Distributive Resource Scheduling (DRS)• Configured Resource Pool, V Motion, Alerts, Alarms, NTP• Migrated physical servers to Virtual Server using VMware Converter (P2V Converter)• Migrated Virtual Machines using vMotion• Performed Snapshots, Cloning, Cold Migrations and Hot Migrations• Created templates from Virtual Machines, deploy Virtual Machines from templates and allocate resources• Monitored Virtual Machines & ESX servers (CPU, Memory, Disk and Network Utilization) • Converted P2V and V2V using VMware Standalone Converter• Created duplicate Virtual Machines using cloning technology (hot & cold)• Created Virtual Switches, Ports and Port groups • Troubleshot issues related to the operation of Virtual Machines, ESXi Hosts that are generated from vRealize Operations Manager (VROM)• Set up users and groups for access to the Virtual Center locally and using Active Directory• Moved Virtual Machines from one Datastore to another Datastore using Storage vMotion• Performed tuning of VMware servers, virtual sessions and management of server resources between Virtual Machines• Root cause and system log analysis and reporting; opening support cases with VMware

Dish Network L.L.C.

Administered Windows servers for production; tested and developed environments within Dish Network; maintained and created Cisco CSS configurations of content rules and services; datacenter Windows server organization; worked with Application Managers from all departments to assist in trouble-shooting applications which run on Windows servers; implemented and maintained Windows server anti-virus; built servers for Application Managers and infrastructure applications; active participant of on-call rotation for Windows System Administrators.Created and removed network user accounts for all departments within Dish Network; granted and removed privileges to network shares and folders; created new e-mail accounts and addresses for corporate use; assisted with restorations of network files; managed operation of Western Union Phonepay transactions and repaired Phonepay database when necessary; active participant of on-call rotation for Tier II; analyst for Operations Support Desk. Provided technical support for employees and external partners; documented, assessed, resolved and/or escalated issues as appropriate; initiated customer contact; provided status information and ensured effective communication and customer satisfaction; answered, evaluated, and prioritized incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.

Echostar Satellite L.L.C.

Created and removed network user accounts for all departments within Dish Network; granted and removed privileges to network shares and folders; created new e-mail accounts and addresses for corporate use; assisted with restorations of network files; managed operation of Western Union Phonepay transactions and repaired Phonepay database when necessary; active participant of on-call rotation for Tier II; analyst for Operations Support Desk. Provided technical support for employees and external partners; documented, assessed, resolved and/or escalated issues as appropriate; initiated customer contact; provided status information and ensured effective communication and customer satisfaction; answered, evaluated, and prioritized incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.

Colorado Springs, Colorado Area

Colorado Springs, Colorado Area

Associate’S Degree, Computer And Information Sciences And Support Services

High School