Jonathan Beetge Email & Phone Number

Cape Town, WC, ZA

South Africa

• Build and maintain strong, long-lasting fruitful client relationships.
• Support the account management team with day-to-day assigned tasks.
• Serve as the lead point of contact for all assigned accounts.
• Proactive, regular engagement with your accounts.
• Collaborate with sales team to identify and grow opportunities with your customers.
• Increase and maintain customer satisfaction by ensuring that all the requests and needsare met according to their… Show more

Cape Town, Western Cape, South Africa

- Motivate, develop, coach, train, induct, and formally appraise employees to set performance standards. - Manage performance of the team to include rewarding and addressing performance issues. - To have an understanding of the significance of customer service and adhere to high standards at all times. - Manage the workflow and resources to ensure.

Cape Town, Western Cape, South Africa

- Understanding what VIPs want and then developing a strategy to engage and retain VIP players. - Understanding customer data trends to meet retention and overall P&L targets delivered through VIPs. - Acting as the main contact for VIPs at events and key functions. - Gathering feedback and input from VIPs to improve service offering.- Ensuring the.

Cape Town, Western Cape, South Africa

- Handle customer inquiries. - Research required information using available resources. - Manage and resolve customer complaints. - Provide customers with product and service information.- Enter new customer information into system. - Update existing customer information. - Identify and escalate priority issues. - Route chats or emails to appropriate.

Cape Town, Western Cape, South Africa

- Respond to customer service queries by telephone, email and online chats - Process and taking ownership of all incoming and outgoing contacts in a multimedia environment - Completion of tasks assigned during shift - Customer relationship building and management as well as cross selling of products and services - Problem solving tasks during shift.

Cape Town, Western Cape, South Africa

- Printing- Basic design- Greeting customers who enter the shop- Involved with stock control- Responsible for cash and card payments- Stocking shelves with merchandise- Reporting discrepancies and problems to the supervisor- Balancing cash registers with receipts- Giving advice and guidance on product selection- Dealing with customer refunds