Senior Client Support Analyst
CurrentPrimary Contact for SS&C's Strategic Clients Developed strong working relationship with client operation and production groups as well as senior managementIn-depth knowledge of client business and workflows due to working closely with clientsProject Managed Client Lead Migrations for all ClientsManaged Onboarding process for new clients with SupportLiaison with other groups with in Advent working as the clients advocateHelp shape Geneva Product Roadmap using client requestsHelp identify potential sales opportunities Worked on Client Operational Reviews with the goal of helping clients smooth line workflows and cut operational costsLead weekly and bi-weekly Issues Review meetings with clients