Network Administrator and an infrastructure support representative with over 19 years of experience with customer service skills. Background includes end-user mobility support, systems installation, repair, maintenance, problem resolution, and purchasing new equipment. Successful record of reducing down time, project time, increasing controls, and eliminating errors. Excellent written and interpersonal communications with the ability to work independently in a remote environment.COMPUTER KNOWLEDGE• Proficient Languages: Visual Basic, C#, Pascal, COBOL, Visual Basic, HTML• Operating Systems: Windows 7 desktops and laptops, Windows 2008 server, various versions of LINUX.• Hardware: Experienced with installing, configuring, and troubleshooting desktop, laptops, and servers.• Software: Microsoft Office 2008, Microsoft Exchange 2003, Microsoft SQL 2008.
Listed skills include Servers, Vmware, Strategic Planning, Customer Service, and 10 others.