Jonathan Berry Email & Phone Number

Sydney, New South Wales, Australia

Safely operate light rail vehicles in compliance with schedules, light rail traffic regulations, and company guidelines.Perform routine inspections of the vehicle to identify any potential mechanical issues and report them for maintenance.Monitor and adhere to light rail signals traffic signals, signs, and rules, ensuring safe navigation through urban and suburban tram networks.Communicate effectively with dispatchers and control centre regarding delays, emergencies, or incidents.Handle emergency situations calmly and efficiently, including assisting passengers and coordinating with emergency services if needed.Maintain up-to-date knowledge of safety protocols, route changes, and operational procedures.Provide good customer service, assisting passengers with questions if necessary and ensuring a safe and comfortable journey.

Sydney, Australia

Outbound Sales Representative contacting previous subscribers to The Sydney Morning Herald, The Age and The Australian Financial Review newspapers to try and win them back and at the same time discussing, addressing and taking onboard the various reasons for previous cancellation, in turn trying to re-establish and maintain good customer relationships. Also taking care of outbound phone call data and formatting and uploading this data in to our CX One phone system to make sure that all outbound phone campaigns are running smoothly for the outbound team and that all phone data is readily available for customers to be able to be called by outbound team members. Reporting on and presenting the outbound team’s weekly sales results in weekly meetings with the Subscriptions and Growth/marketing/ customer retention department.

Sydney, Australia

Inbound customer service officer within call centre fielding large volume of enquires regarding the upcoming NSW State Election. Registering electors for online and postal voting and giving general information regarding early voting, where to vote, what to do if I am not in NSW on Election Day

Sydney, Australia

An Uber Eats delivery driver with a current 100% "Customer Satisfaction" Rating. I always ensure that the customer gets their food in as timely a fashion as possible and always make sure that I still also deliver the customer service element to each and every delivery both at pick up at the restaurant through to delivery at the customer's door

Sydney, Australia

Continuing to maintain and also try and retain large corporate customers that had previously dealt with and purchased their printer and stationery supplies from Olympia Office and Computer Consumables as United Office Supplies took on the Olympia customer database once Olympia ceased to be in business

Padstow

Supplying printers, printer supplies and stationery supplies to a large and active corporate / end user customer database, constantly achieving sales targets and K.P.I.'s and reporting to Sales ManagerManaging, maintaining and retaining customers by building strong customer relationships and always recognising, identifying and being sympathetic to customers requests, needs and requirements Providing excellent customer support, follow up and service Identifying business opportunities and cross selling and up selling when appropriate Data entry and maintaining customer profiles

Sydney, Australia

Maintaining and retaining an extensive wholesale customer database for a large corporate printer supplies wholesale company, ensuring that sales targets were regularly achieved and often surpassed and all while also achieving K.P.I.'s set by the sales management team Providing excellent customer support, follow up and service Managing accounts by building strong customer relationships and always recognising, identifying and being sympathetic to customer's needs and requirements Continually identifying potential new business opportunities to build on existing customer base and always looking to cross sell and up sell where and when appropriateData entry and maintaining customer profiles