Jonathan Bieseman Email & Phone Number

Bucharest, Romania

•Contributed to the growth and success of an NFT company by delivering exceptional customer satisfaction.•Collaborated with renowned Romanian brands to bring their visions to life through immersive Web 3experiences.• Provided prompt and professional support to customers via email, chat and social media channels.• Built a vibrant social media community (Twitter, Discord & email marketing)• Educated users on the intricacies of the NFT ecosystem, empowering them to navigate blockchaintechnology and digital wallets effectively.• Cultivated a strong sense of community and belonging around our brand by actively engaging with users on social media platforms, forums, and online communities.• Posted quality content regularly (blog posts, tweets, announcements & more)• Demonstrated expertise and addressed queries or concerns in a friendly and professional manner, fostering positive interactions.• Created and managed relationships between Noft & other developers, creators, DAOs and partners.

•Crafting captivating minimal music that resonates with listeners.•Founder of Mobra Records, releasing global artists' music.•20,000+ subscribers on Instagram, promoting artists and engaging the music community.•Showcasing and supporting renowned artists.•Fostering a community of music enthusiasts.•Contributing to the growth of minimal music worldwide.•Committed to personal and professional development.

•Sold Adobe Creative Cloud products to meet or exceed sales targets.•Provided exceptional customer support by addressing user inquiries and resolving problems.•Conducted product demonstrations to showcase Creative Cloud features and benefits.•Nurtured client relationships to enhance customer satisfaction and retention.•Collaborated with cross-functional teams to ensure seamless customer experiences.•Stayed updated on Adobe's software and industry trends to provide informed assistance.•Utilized CRM tools for efficient sales tracking and customer relationship management.•Achieved and exceeded sales quotas consistently.•Managed and maintained customer accounts to facilitate upselling and cross-selling.

•Performed general maintenance and upkeep tasks to keep the construction site clean and organized.•Assisted in the loading, unloading, and movement of construction materials and equipment.•Adhered to safety protocols and guidelines to maintain a safe working environment.•Assisted in mixing, pouring, and finishing concrete for various construction projects.•Collected and disposed of waste materials and debris in accordance with site procedures.•Operated basic construction equipment, such as jackhammers and forklifts.•Reported any issues, hazards, or equipment malfunctions to supervisors promptly.•Worked closely with colleagues to ensure that tasks are completed efficiently and safely.

•Provided expert technical support to Candy Crush players, resolving issues promptly.•Managed refund requests, compensations, and in-game currency concerns with efficiency.•Offered clear and concise instructions to guide users through troubleshooting processes.•Maintained a high level of customer satisfaction by addressing concerns and inquiries.•Collaborated with cross-functional teams to ensure seamless issue resolution.•Documented and tracked user interactions and resolutions for future reference.•Assisted users with account-related issues, password resets, and account recoveries.•Provided timely and empathetic responses to player feedback and inquiries.•Conducted in-depth troubleshooting to diagnose and resolve technical problems.•Stayed updated on game updates and features to offer informed assistance.•Managed high volumes of support tickets while maintaining a focus on quality.

•Achieved sales targets by effectively promoting Xbox Store products to French customers.•Delivered exceptional technical support, resolving account-related issues promptly and efficiently.•Fostered customer loyalty and satisfaction through personalized assistance and proactive communication.•Collaborated cross-functionally to ensure seamless customer experiences and issue resolution.•Maintained up-to-date knowledge of Xbox products and services for informed problem-solving.•Efficiently tracked and managed customer inquiries, maintaining high-quality standards.•Facilitated smooth and efficient transactions while recommending relevant Xbox Store offerings.•Collaborated seamlessly with various teams to optimize customer support processes.