Jonathan Birkwood Email & Phone Number

As a Technical Writer, I create and update various types of technical documentation, such as user guides, release notes, tutorials, and online help. I use writing and design tools such as Oxygen XML Editor, Adobe FrameMaker, and Madcap Flare to produce clear, concise, and consistent content that meets the needs and expectations of the target audience.I have a strong background in Cognitive Science, having graduated from Carleton University with a Bachelor's degree in this field in December 2021. Through my academic and professional experience, I have developed critical thinking, research, editing, and communication skills that enable me to analyze complex information, synthesize relevant data, and present it in an accessible and engaging way. Having graduated from the Technical Writing Graduate program at Algonquin College, I have further honed my skills to produce the best documentation that I can. I am passionate about learning new technologies and applying best practices in technical communication to enhance user experience and satisfaction.