Responsible for the growth and development of sales for a solid rubber products manufacture. Accomplish business development objectives by researching and developing marketing opportunities and implementing sales plans. Achieve marketing and sales operational objectives by identifying marketing and sales trends. Develop action plans; Implement production, productivity, quality, and customer-service standards; Problem resolution; complete audits; recognize system improvements; implement change. Sales generated through independent customers and distribution channels. Key Contributions:• Increased sales in six months from $400K to $650K per month average. Accomplished by working with distributors, new customers and providing product education. Met marketing and sales financial objectives through forecasting; prepared an annual budget; scheduled expenditures; analyzing variances; initiating corrective actions. Generated 3 key customers responsible for 1.5 million in sales a year. • Responsible for company branding. Improved product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improved product image. New brand recognition through tradeshows, web design, print advertisements and catalog development.• Product efficiency. Streamlined products within company mainframe system for accurate tracking and increased profitability. • New product development and patent. Conduct test research to develop new rubber paver products for organizational growth. Collaborated with patent attorney to finalize patent for new product design.• International business relationships. Develop business relationships with international companies to improve product purchasing and sales.

Charged with leading the day-to-day operations of a local construction company that specialized in high-end residential outdoor living spaces. Recruited, trained, developed, and supervised six full-time employees and six seasonal employees to develop relationships with builders and individual home owners, estimate projects, design and install each project, and oversee all customer issues. Maintained control of all planning, staffing, budgeting, and expense priorities to optimize growth and profitability. Key Contributions:• Grew the company from a two-person, one-truck operation into a company operating with two crews and a complete business-owned fleet of equipment that produced $500,000 in sales annually.• Improved sales call close rates by 25% by executing a strategic marketing plan that focused marketing efforts on higher end clientele and targeted advertising to households with incomes over $100k.• Established streamlined operating systems to maximize efficiency / productivity, increase profitability, eliminate down-time due to product delays, and minimize material waste.• Increased job efficiency by 15% by developing cross training programs for medium-skilled employees, enabling the company to grow from one crew to two crews without sacrificing quality or service.• Generated 40% of new business from referrals as a result of customer service and quality workmanship.

Recruited to develop and manage the aggregate sales division for a concrete block manufacturer and masonry supply company with 12 area locations. Maintained full P&L accountability for the entire division and reported directly to the VP of Sales. Produced marketing and advertising campaigns, including store banners, displays, brochures, mailers and trade shows. Trained entire inside and outside sales force on aggregate products.Key Contributions:• Increased annual sales revenue from $250K to $3+ million in just two years; consistently grew month-over-month revenue while maintaining profit margins in excess of 26%.• Developed training manuals, internal billing procedures, and monthly inventory and same-store sales reports to give employees all the tools they needed to maximize sales and productivity.• Conducted store-specific market analyses to determine high volume products that resulted in successful product integration into the stores’ current product mix.

Developed and implemented strategies for growing existing accounts, closing new business, and increasing profits for a B2B copier and copier supply company. Collaborated with the channel management team, engineering and technical staff, and the end-user to provide ongoing support and training and ensure that installations and implementations went smoothly. Key Contributions: • Generated more than $25,000 in average monthly sales revenue by maximizing service satisfaction and generating referral and repeat business that contributed to continued sales growth.• Increased the customer base by 24% across the Charlotte area by opening new accounts and expanding existing accounts through referrals, networking and cold calling in highly competitive markets.• Ranked #2 in the Charlotte area while achieving 124% of YTD target; won September Salesperson of the Month and was recognized with the “Business Plan Award” for exceeding annual quota.

Responsible for exceeding lean financial objectives while maintaining a high quality environment in the workplace. Specific objectives included: establish yearly budgets, calculate month end results, purchasing liaison, cost analysis on production process, manage warehouse supervisor and staff, and coordinate facility maintenance. Reduced company spending by $60k per month through process improvements, directed $300k renovation project, successfully maintain costs favorable to budget and received recognition for designing new mailroom configuration.Awards: Superior Contributor Award

Responsible for maximizing workflow while maintaining a superior quality work environment and effectively utilizing all production process control techniques. Specific objectives included: scheduled shift workflow between 7 departments, coached associates regarding company policies, projects, programs and methods, championed team building and problem resolution. Developed machine performance awareness program and lead company InTouch Efficiency Team responsible for increasing productivity by 10%.Awards: Top Quality Award, received leadership rating of 4.6 (out of 5) from associates

Responsible for maximizing total product quality during the production process. Specific objectives included: customer service, profile set-up and establishing quality guidelines for production processes. Recognized for staffing and training entire department, developed job descriptions for positions in department and invited to attend Quality Plus training reserved for high potential managers.